Qmatic is the global leader in customer journey technology solutions and insight. We help our clients seamlessly integrate online and onsite touch points to create truly excellent customer and employee experiences as well as smoother, more efficient operations – every day and all around the world.
“We now have a better awareness of our customer flows, and the information we need to develop our organizations to suit customer demands in real time and over the long term.”
“Due to complex and varied needs, 90% of customers require assistance from a minimum off our workstations.”
“The first requirement was to manage the flow of the huge numbers of patients waiting in line. Before we introduced the Qmatic technology in our clinics, there were many, many people waiting in line to be seen for their appointments."
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