Qmatic is the global leader in customer journey technology solutions and insight. We help our clients seamlessly integrate online and onsite touch points to create truly excellent customer and employee experiences as well as smoother, more efficient operations – every day and all around the world.
"Information we receive on all patients–starting with when they take a number and indicate the purpose of their visits–gives us a bird’s eye view of the entire process."
"When we bring this to our flow management and to all our analysts who control it, we can be assertive in how we position ourselves, the best flows, the best days for this service and our floors as well. So, we can get an overview of our units, and position our team according to demand and waiting time."
"Qmatic’s mobile queuing solution illustrates the power of our omnichannel strategy: We are where customers are–even in their pockets."
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