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Qmatic

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Read 80 Qmatic reviews and testimonials from customers, explore 72 case studies and customer success stories, and watch 4 customer videos to see why companies chose Qmatic as their Queue Management Software

Qmatic is a global market leader in queue management and customer journey management solutions. Since its founding in 1981, Qmatic has delivered structured, efficient, and user-centered queueing systems for in-person services. Initially focused on the public sector and retail, the company rapidly evolved from analog, ticket-based solutions into software-driven platforms designed to orchestrate complex service flows across multiple channels and touchpoints.
Over the past four decades, Qmatic has expanded to a truly international presence, with operations in over 120 countries and a network of more than 130 certified resellers. Our systems facilitate over 2 billion customer journeys annually, managing interactions across government offices, hospitals, banks, retail branches, and academic institutions.

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  • 80 Testimonials View
  • 72 Case Studies View
  • 4 Customer Videos View
Customer Rating Review Score based on 3308 reference ratings
4.7/5.0 (3308)
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80Testimonials

  • "The entire sales process worked well, and we had good contact with Qmatic throughout."

    Major Swedish Banking and Insurance Company IT Manager

  • “Our customers really appreciate these technological advances. We are now planning to extend the number of installations in other outlets. We will also be using Qmatic to gather and analyze …

    Donato Favale Area Operation Manager

  • "We have worked hard to make it as easy as possible for customers to book a time for their car, regardless of whether it is a service or to a …

    Elsa Blomster IT and Marketing Manager
79 more testimonials currently locked

72 Case Studies

  • SYNLAB Creates an Effortless Patient Journey with Qmatic

  • Customer experience in focus at Ica Supermarket in Hisings Kärra

    Jörgen Kjerstensson Store Manager

  • Humboldt-Universität zu Berlin is increasing employee and customer satisfaction

    Jochen O. Ley Head of Counselling and Information Services
71 more case studies currently locked

4 Customer Videos

3 more videos currently locked

Additional Qmatic Information & Resources

Read Qmatic Reviews, Testimonials & Customer References from 80 real Qmatic customers.

Browse Qmatic Case Studies, Customer Success Stories, & Customer References from 72 businesses that use Qmatic.

Watch Qmatic Customer Videos to learn why 4 businesses chose Qmatic.

Explore answers to frequently asked questions about Qmatic.

FeaturedCustomers has 2,002,037+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.