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Qmatic

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Read 80 Qmatic reviews and testimonials from customers, explore 69 case studies and customer success stories, and watch 4 customer videos to see why companies chose Qmatic as their Queue Management Software

Qmatic is a global market leader in queue management and customer journey management solutions. Since its founding in 1981, Qmatic has delivered structured, efficient, and user-centered queueing systems for in-person services. Initially focused on the public sector and retail, the company rapidly evolved from analog, ticket-based solutions into software-driven platforms designed to orchestrate complex service flows across multiple channels and touchpoints.
Over the past four decades, Qmatic has expanded to a truly international presence, with operations in over 120 countries and a network of more than 130 certified resellers. Our systems facilitate over 2 billion customer journeys annually, managing interactions across government offices, hospitals, banks, retail branches, and academic institutions.

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  • 80 Testimonials View
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Customer Rating Review Score based on 3141 reference ratings
4.7/5.0 (3141)
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80Testimonials

  • “Our clients are now able to make appointments at their convenience and doesn’t have to wait any longer, and there are no more queues in front of the agencies at …

    Marion Gentelet Commercial Director

  • “The customer is not a number, that is why we work to offer a unique and meaningful purchasing experience.”

    Marco Piarulli Store General Manager

  • “The Qmatic solution provides good statistical information. For the pharmacy, it resulted in a better understanding of staffing requirements. The outcome was a better patient experience.“

    Atlanta Area Hospital Pharmacy Senior Clinical System Analyst
79 more testimonials currently locked

69 Case Studies

  • St. Josef’s Hospital Wiesbaden reduces waiting time by 50% with Qmatic

    Bianka Wienholz Head of Patient Management

  • University West Increases Staff and Student Satisfaction with Qmatic

    Magnus Sandberg Team Leader and Coordinator

  • Outpatient Care Center Decreases Patient Wait Times 50% with Qmatic

    Stephanie Sinopoli Director of Revenue/Admissions
68 more case studies currently locked

4 Customer Videos

3 more videos currently locked

Additional Qmatic Information & Resources

Read Qmatic Reviews, Testimonials & Customer References from 80 real Qmatic customers.

Browse Qmatic Case Studies, Customer Success Stories, & Customer References from 69 businesses that use Qmatic.

Watch Qmatic Customer Videos to learn why 4 businesses chose Qmatic.

Explore answers to frequently asked questions about Qmatic.

FeaturedCustomers has 1,908,367+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.