Qmatic

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Read 80 Qmatic reviews and testimonials from customers, explore 69 case studies and customer success stories, and watch 4 customer videos to see why companies chose Qmatic as their Queue Management Software

Qmatic is the global leader in customer journey technology solutions and insight. We help our clients seamlessly integrate online and onsite touch points to create truly excellent customer and employee experiences as well as smoother, more efficient operations – every day and all around the world.

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Customer Rating Review Scorebased on 2964 reference ratings
4.7/5.0 (2964)
  • Market Leader 2025 2025
    Winter 2025Market LeaderQueue Management Software

Featured Testimonials

  • "Information we receive on all patients–starting with when they take a number and indicate the purpose of their visits–gives us a bird’s eye view of the entire process."

  • “The volume of visitors to the center fluctuates wildly, and creating an orderly queuing environment that enabled people to see where they were ‘in the system’ was difficult.”

  • "Only 1% of our clients state that the service they get is unacceptable. And it’s those folks we focus on."

Featured Case Studies

  • Swedish retailer stadium enhances the customer and staff experience with innovative solutions

  • Westfriesgasthuis - Customer Case Study

  • St. Josef’s Hospital Wiesbaden reduces waiting time by 50% with Qmatic

Featured Customer Videos

Additional Qmatic Information & Resources

Read Qmatic Reviews, Testimonials & Customer References from 80 real Qmatic customers.

Browse Qmatic Case Studies, Customer Success Stories, & Customer References from 69 businesses that use Qmatic.

Watch Qmatic Customer Videos to learn why 4 businesses chose Qmatic.

Explore answers to frequently asked questions about Qmatic.