Qmatic

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Read 80 Qmatic reviews and testimonials from customers, explore 69 case studies and customer success stories, and watch 4 customer videos to see why companies chose Qmatic as their Queue Management Software

Qmatic is the global leader in customer journey technology solutions and insight. We help our clients seamlessly integrate online and onsite touch points to create truly excellent customer and employee experiences as well as smoother, more efficient operations – every day and all around the world.

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Customer Rating Review Scorebased on 3032 reference ratings
4.7/5.0 (3032)
  • Market Leader 2025 2025
    Winter 2025Market LeaderQueue Management Software

Featured Testimonials

  • “The Qmatic solution provides good statistical information. For the pharmacy, it resulted in a better understanding of staffing requirements. The outcome was a better patient experience.“

  • "The best thing that has happened according to some customers - because it is so easy."

  • “Capitec Bank has grown considerably since its launch in 2001-largely because of its low fee structure and quick, no-fuss service. We’re able to offer this because our processes occur in real time and there is no back office that reduces our over-head. This benefit is directly transferred to our customers in the form of lower fees."

Featured Case Studies

  • DCRA Increases Productivity and Gains Key Data Insights

  • Humboldt-Universität zu Berlin is increasing employee and customer satisfaction

  • Capitec makes banking easier for customers with qmatic

Featured Customer Videos

Additional Qmatic Information & Resources

Read Qmatic Reviews, Testimonials & Customer References from 80 real Qmatic customers.

Browse Qmatic Case Studies, Customer Success Stories, & Customer References from 69 businesses that use Qmatic.

Watch Qmatic Customer Videos to learn why 4 businesses chose Qmatic.

Explore answers to frequently asked questions about Qmatic.