Qmatic is the global leader in customer journey technology solutions and insight. We help our clients seamlessly integrate online and onsite touch points to create truly excellent customer and employee experiences as well as smoother, more efficient operations – every day and all around the world.
"If wait time exceeds 45 minutes, an alert is sent to St. Petersburg's mayor."
"The best thing that has happened according to some customers - because it is so easy."
“Due to complex and varied needs, 90% of customers require assistance from a minimum off our workstations.”
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