Qmatic

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Read 80 Qmatic reviews and testimonials from customers, explore 69 case studies and customer success stories, and watch 4 customer videos to see why companies chose Qmatic as their Queue Management Software

Qmatic is the global leader in customer journey technology solutions and insight. We help our clients seamlessly integrate online and onsite touch points to create truly excellent customer and employee experiences as well as smoother, more efficient operations – every day and all around the world.

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Customer Rating Review Scorebased on 2934 reference ratings
4.7/5.0 (2934)
  • Market Leader 2025 2025
    Winter 2025Market LeaderQueue Management Software

Featured Testimonials

  • "Information we receive on all patients–starting with when they take a number and indicate the purpose of their visits–gives us a bird’s eye view of the entire process."

  • "When we bring this to our flow management and to all our analysts who control it, we can be assertive in how we position ourselves, the best flows, the best days for this service and our floors as well. So, we can get an overview of our units, and position our team according to demand and waiting time."

  • "Qmatic’s mobile queuing solution illustrates the power of our omnichannel strategy: We are where customers are–even in their pockets."

Featured Case Studies

  • Magyar Telekom increases customer loyalty with Qmatic

  • Qmatic Helps Keep Businesses Growing and Citizens Moving

  • Guarnieri Offers an Organized Patient Flow with Qmatic Patient Journey Management

Featured Customer Videos

Additional Qmatic Information & Resources

Read Qmatic Reviews, Testimonials & Customer References from 80 real Qmatic customers.

Browse Qmatic Case Studies, Customer Success Stories, & Customer References from 69 businesses that use Qmatic.

Watch Qmatic Customer Videos to learn why 4 businesses chose Qmatic.

Explore answers to frequently asked questions about Qmatic.