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Qmatic

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Read 80 Qmatic reviews and testimonials from customers, explore 72 case studies and customer success stories, and watch 4 customer videos to see why companies chose Qmatic as their Queue Management Software

Qmatic is a global market leader in queue management and customer journey management solutions. Since its founding in 1981, Qmatic has delivered structured, efficient, and user-centered queueing systems for in-person services. Initially focused on the public sector and retail, the company rapidly evolved from analog, ticket-based solutions into software-driven platforms designed to orchestrate complex service flows across multiple channels and touchpoints.
Over the past four decades, Qmatic has expanded to a truly international presence, with operations in over 120 countries and a network of more than 130 certified resellers. Our systems facilitate over 2 billion customer journeys annually, managing interactions across government offices, hospitals, banks, retail branches, and academic institutions.

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  • 80 Testimonials View
  • 72 Case Studies View
  • 4 Customer Videos View
Customer Rating Review Score based on 3410 reference ratings
4.7/5.0 (3410)
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80Testimonials

  • "We came up with the idea that the screens could have cheerfully colored images in addition to regular numbers. We explored options from several companies, and Hansab was ready to …

    Inna Kramer Head of the Foundation

  • “We believe that this will increase the customer experience for customers visiting Stadium. As a customer, you feel noticed and safe waiting for your turn. Simply put, you experience less …

    Björn Nilsson Head of Customer Experience

  • "We identify a customer and document his or her entire Customer Experience up to the point when the transaction is closed. And thanks to customer identification and the system’s dynamic …

    Gergely Straub Senior Sales Specialist
79 more testimonials currently locked

72 Case Studies

  • Qmatic creates an accessible and seamless health screening experience at special olympics …

    Lonnie Snyder Chief Information Officer

  • Qmatic Optimize the Patient Flows at ADRZ Hospital in the Netherlands

    Natasja Mariman Program Director

  • The city of minneapolis service center reimagines the public experience with qmatic

    Breanna Phelps Service Center Manager
71 more case studies currently locked

4 Customer Videos

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Additional Qmatic Information & Resources

Read Qmatic Reviews, Testimonials & Customer References from 80 real Qmatic customers.

Browse Qmatic Case Studies, Customer Success Stories, & Customer References from 72 businesses that use Qmatic.

Watch Qmatic Customer Videos to learn why 4 businesses chose Qmatic.

Explore answers to frequently asked questions about Qmatic.

FeaturedCustomers has 2,123,473+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.