Qmatic

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Read 80 Qmatic reviews and testimonials from customers, explore 69 case studies and customer success stories, and watch 4 customer videos to see why companies chose Qmatic as their Queue Management Software

Qmatic is the global leader in customer journey technology solutions and insight. We help our clients seamlessly integrate online and onsite touch points to create truly excellent customer and employee experiences as well as smoother, more efficient operations – every day and all around the world.

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Customer Rating Review Scorebased on 3073 reference ratings
4.7/5.0 (3073)
  • Market Leader 2025 2025
    Winter 2025Market LeaderQueue Management Software

Featured Testimonials

  • “We not only do our best to help our customers; we also want them to feel welcome.”

  • “Our improvements in service are not only because we installed Qmatic, but also because we analyze the data it provides.”

  • “We previously had a simple queuing system with one line for all visitors, which meant long waiting times for many of them.”

Featured Case Studies

  • Unicaja Creates a Better In-branch Experience with Qmatic

  • Telecom Company GTA Redefines its Customer Experience with Qmatic

  • Prominent Atlanta area hospital pharmacy attains 80% decrease in wait times with Qmatic

Featured Customer Videos

Additional Qmatic Information & Resources

Read Qmatic Reviews, Testimonials & Customer References from 80 real Qmatic customers.

Browse Qmatic Case Studies, Customer Success Stories, & Customer References from 69 businesses that use Qmatic.

Watch Qmatic Customer Videos to learn why 4 businesses chose Qmatic.

Explore answers to frequently asked questions about Qmatic.