Qmatic

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Read 80 Qmatic reviews and testimonials from customers, explore 69 case studies and customer success stories, and watch 4 customer videos to see why companies chose Qmatic as their Queue Management Software

Qmatic is the global leader in customer journey technology solutions and insight. We help our clients seamlessly integrate online and onsite touch points to create truly excellent customer and employee experiences as well as smoother, more efficient operations – every day and all around the world.

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Customer Rating Review Scorebased on 2909 reference ratings
4.7/5.0 (2909)
  • Market Leader 2025 2025
    Winter 2025Market LeaderQueue Management Software

Featured Testimonials

  • “With Business Intelligence we have full control over the situation.”

  • “This solution provides us with a better overview of our visitor streams, and we are able to compare the visitors to the various departments. A lot of the statistics we get from Orchestra serve as the basis for our scheduling.”

  • “User friendliness is not just window-dressing.”

Featured Case Studies

  • University West Increases Staff and Student Satisfaction with Qmatic

  • Nevada Department of Motor Vehicles - Customer Case Study

  • Introducing an omnichannel customer experience at omniva post offices

Featured Customer Videos

Additional Qmatic Information & Resources

Read Qmatic Reviews, Testimonials & Customer References from 80 real Qmatic customers.

Browse Qmatic Case Studies, Customer Success Stories, & Customer References from 69 businesses that use Qmatic.

Watch Qmatic Customer Videos to learn why 4 businesses chose Qmatic.

Explore answers to frequently asked questions about Qmatic.