Qmatic

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Read 80 Qmatic reviews and testimonials from customers, explore 69 case studies and customer success stories, and watch 4 customer videos to see why companies chose Qmatic as their Queue Management Software

Qmatic is the global leader in customer journey technology solutions and insight. We help our clients seamlessly integrate online and onsite touch points to create truly excellent customer and employee experiences as well as smoother, more efficient operations – every day and all around the world.

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Customer Rating Review Scorebased on 2825 reference ratings
4.7/5.0 (2825)
  • Market Leader 2025 2025
    Winter 2025Market LeaderQueue Management Software
    Press ReleaseReport

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Featured Testimonials

  • "If wait time exceeds 45 minutes, an alert is sent to St. Petersburg's mayor."

    Konstantin MarkovDirector

  • "The best thing that has happened according to some customers - because it is so easy."

    Daniel KvistStore Manager

  • “Due to complex and varied needs, 90% of customers require assistance from a minimum off our workstations.”

    Nan RiepenhoffSr. Business Sytems Analyst
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Featured Case Studies

  • EspañaDuero relies on Qmatic solutions to manage customer experience in its branches

    Ángel María Vicente MartínBusiness Development and Marketing Director

  • Improving patient experience in tallinn children's hospital

    Inna KramerHead of the Foundation

  • The city of minneapolis service center reimagines the public experience with qmatic

    Breanna PhelpsService Center Manager
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Featured Customer Videos

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Additional Qmatic Information & Resources

Read Qmatic Reviews, Testimonials & Customer References from 80 real Qmatic customers.

Browse Qmatic Case Studies, Customer Success Stories, & Customer References from 69 businesses that use Qmatic.

Watch Qmatic Customer Videos to learn why 4 businesses chose Qmatic.

Explore answers to frequently asked questions about Qmatic.

FeaturedCustomers has 1,816,832+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.