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Qmatic

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Read 80 Qmatic reviews and testimonials from customers, explore 69 case studies and customer success stories, and watch 4 customer videos to see why companies chose Qmatic as their Queue Management Software

Qmatic is a global market leader in queue management and customer journey management solutions. Since its founding in 1981, Qmatic has delivered structured, efficient, and user-centered queueing systems for in-person services. Initially focused on the public sector and retail, the company rapidly evolved from analog, ticket-based solutions into software-driven platforms designed to orchestrate complex service flows across multiple channels and touchpoints.

Over the past four decades, Qmatic has expanded to a truly international presence, with operations in over 120 countries and a network of more than 130 certified resellers. Our systems facilitate over 2 billion customer journeys annually, managing interactions across government offices, hospitals, banks, retail branches, and academic institutions.

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Customer Rating Review Scorebased on 3097 reference ratings
4.7/5.0 (3097)
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    Customer Rating Review Score
    4.7 / 5.0 (3523)

    QLess specializes in queue management and appointment scheduling software. Designed to help organizations seamlessly manage customer flow, our intuitive mobile wait experience combines personalization, automation, analytics and flexibility to empower customers to wait when, where and how they want. Organizations are now under tremendous pressure to deliver a superior customer experience while ensuring community safety, but are often constrained by archaic processes and outdated technology. With our cloud-based systems, organizations are able to deliver solutions that allow their customers to spend less time in line while simultaneously increasing operational efficiencies and staff productivity.

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80Testimonials

  • “The Qmatic solution provides good statistical information. For the pharmacy, it resulted in a better understanding of staffing requirements. The outcome was a better patient experience.“

    Atlanta Area Hospital PharmacySenior Clinical System Analyst
79 more testimonialscurrently locked

69 Case Studies

  • Eataly Creates More Direct and Personalized Interactions with Qmatic

    Marco PiarulliStore General Manager
68 more case studiescurrently locked

4 Customer Videos

3 more videoscurrently locked

Additional Qmatic Information & Resources

Read Qmatic Reviews, Testimonials & Customer References from 80 real Qmatic customers.

Browse Qmatic Case Studies, Customer Success Stories, & Customer References from 69 businesses that use Qmatic.

Watch Qmatic Customer Videos to learn why 4 businesses chose Qmatic.

Explore answers to frequently asked questions about Qmatic.

FeaturedCustomers has 1,893,868+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.