177 Birdeye Testimonials

"If you’re looking to have a great reputation and customer experience, Birdeye is going to help you. Birdeye makes managing patient experience so easy for your staff. It helps get everyone’s feedback so your potential patients see you provide exceptional experience on a regular basis. And it’s no extra work! With Birdeye our happy customers are leaving reviews and it feels like we've done a complete 180."

“We’ve had a great experience with Birdeye. It actually delivered what it promised. Within just 6 months of using this platform, our review volume has gone up rapidly. Before joining Birdeye, it took us nearly 6 ½ years to collect 1500 reviews for all our dealerships but Birdeye got us 915 reviews in just 6 months. That’s really impressive. The platform really works.”

“Birdeye has revolutionized the way we engage customers and promote positive user-generated content online. This partnership has optimized the review generation process at the most critical touchpoints in the customer journey. Consumer feedback analytics now drive innovation and improvements in our organization.”

"Grew our reviews fast and effectively! Love Birdeye! So happy we picked them!"

"Birdeye is a game changer!! We had been in business for about 15 years when we started using Birdeye. We had hard copies of reviews but mainly had a few select people hitting review sites to complain. Our reputation was not accurately reflected online. When we started using Birdeye we immediately started see all of our positive reviews being posted online. We could also have the opportunity to fix problems with unhappy customers before they became a problem. I couldn't be happier with this product! So Easy to Use! Immediate Results! Quality Control at its finest!"

"Birdeye has taken the work out of getting reviews, the staff find it so easy, and it has allowed for us to get reviews daily. Most research will say to drown out bad reviews with good reviews and Birdeye has made that easy to do. We hear from new patients almost on a daily basis that they read our reviews before scheduling an appointment and we want to make sure prospective patients continue to have new, fresh, and positive reviews to read! Our Google reviews have skyrocketed."

"We are very pleased with our arrangement with Birdeye. We’re getting meaningful feedback, at a reasonable rate!"

"We had a total of 75 online reviews over 10 years averaging a 3.5 rating over all platforms. We implemented Birdeye and saw immediate results. We have been working with them for nearly 2 years and have received an additional 600 reviews and brought our online rating to 4.7 across all platforms. We're showing up #1 on Google in our area now. People are calling us based on our reviews now!"

"At Energy Seal, we are typically a one time business, spray house insulation, so we generally don't have repeat customers. We have one time customers. Birdeye helps us get new reviews from all our customers. These positive reviews help people choose us over our competitors. We were spending hundreds a day in paid advertising. The more reviews I have, the less money I have to spend on other options to do paid advertising. I was spending thousands a month on Google, whereas now people are choosing me because of reviews and not so much paid advertising efforts. People trust the reviews more than paid advertising."

"It is sweet and to the point! It works! Very functional layout, easy to navigate and understand, and almost instantly started providing our company with results."

"We are so glad we found Birdeye! The number of feedback responses have greatly increased since we started using them about a year ago. I would say at least 90% of our new patients state that they read our reviews and chose to call us based on all the positive feedback they found. They aren't overbearing, and are user friendly for us as well as our patients that receive the feedback requests. On the rare occasion that we might need customer support, they're easy to get to and quick to resolve any issue that may arise."

"This service keeps tabs on my reviews so I see EVERYDAY how my staff is doing. I can address the few issues I have had quickly while it is still fresh in everyone's mind and turn a negative into a positive! Birdeye gives regular , prompt feedback from my patients, it makes following up with my patients so easy. I have not found anything I don't like about Birdeye."

"Easy Peasy! We have dramatically increased the number of reviews our office gets. I love the monthly reports breaking it all done. Comes in very handy for our marketing meetings! It's an excellent marketing tool. Our reviews have increased by 200%!! The options we give our clients make it very easy for their use. At my end, its so easy to send a request. You can follow up anytime to see what's going on with the request. The dashboard is great - shows all of our information. We also get monthly updates letting us know our numbers. And it's very user friendly!"

"It is so convenient to have the information I need right on my phone. If my boss asks me about our reviews, I simply pull out my phone and update him right there, no running to my office to pull it up. We have two separate offices in two different states and I am able to keep them separate but organized in one account on Birdeye. So simple and easy to use!"

"Once we implemented Birdeye, I started seeing the 5 star reviews pour in. We saw our Google review average go from a measly 3.3 to a 4.6 in 6 months, with other sites trending upwards similarly. As a result, we've seen an increase in our business and couldn't be happier."