"If you’re looking to have a great reputation and customer experience, Birdeye is going to help you. Birdeye makes managing patient experience so easy for your staff. It helps get everyone’s feedback so your potential patients see you provide exceptional experience on a regular basis. And it’s no extra work! With Birdeye our happy customers are leaving reviews and it feels like we've done a complete 180."
“We’ve had a great experience with Birdeye. It actually delivered what it promised. Within just 6 months of using this platform, our review volume has gone up rapidly. Before joining Birdeye, it took us nearly 6 ½ years to collect 1500 reviews for all our dealerships but Birdeye got us 915 reviews in just 6 months. That’s really impressive. The platform really works.”
“Birdeye has revolutionized the way we engage customers and promote positive user-generated content online. This partnership has optimized the review generation process at the most critical touchpoints in the customer journey. Consumer feedback analytics now drive innovation and improvements in our organization.”
“I don’t have to go to each individual review platform for all 25 locations -- I can do it all from Birdeye. The platform is really getting our presence out there. It definitely gives us a leg-up on the competition.”
“We definitely tried other options. We offered incentives to patients to leave reviews, sent emails manually, asked them in the facility, we tried every avenue that wasn’t working. You name it, we tried it.”
“Patients always tell us how great we are. Now our patients can tell everyone else. Easy to use, set up and Birdeye maintains it.”
“Overall Birdeye is one of the best marketing decisions they’ve ever made. Getting reviews and managing their online presence has made an impact on internet presence and this has definitely equated to an increase in people coming through the door and landing on their website!”
"Birdeye has been a dream to work with. I send them multiple emails with questions, concerns, and issues every week and they are extremely prompt and helpful."
"What I love most about Birdeye is their level of commitment to their customers. Everyone I have worked with at Birdeye, including their COO and CEO, has been exceptional."
"Birdeye Inbox lets us connect, communicate, and respond quickly. We answered hundreds of new chats from potential and existing clients."
"Effective and achieves our corporate objective for online brand improvement. Improved brand maintenance and better control of our online brand. This also allows us an opportunity to engage with customers at critical milestones in our process to determine any complaints or issues. I appreciate the User interface and the amount of information that is on the dashboard. The aggregation of the reviews and cleaning up our online presence has been very helpful."
"So Easy and Great! Has increased our number of reviews by 98% and love the positive feedback! Love the regular emails after each review is submitted!"
"I’ve spent a lot of money over the years trying to boost my online ranking. Birdeye has been the single most effective thing I have implemented. It is so easy to use for us and our patients!"
"We've had more positive reviews (while receiving fewer negative ones) than ever since adding Birdeye to our marketing. I love that reviews are added to FB and website automatically when they're 5 stars."
"This is the easiest method of building strength online and gaining new business. The cost is unreal for the result. The single best move since we created our website 17 years ago. We have a new business stream from online presences we are seeing in full motion now."
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