177 Birdeye Testimonials

"If you’re looking to have a great reputation and customer experience, Birdeye is going to help you. Birdeye makes managing patient experience so easy for your staff. It helps get everyone’s feedback so your potential patients see you provide exceptional experience on a regular basis. And it’s no extra work! With Birdeye our happy customers are leaving reviews and it feels like we've done a complete 180."

“We’ve had a great experience with Birdeye. It actually delivered what it promised. Within just 6 months of using this platform, our review volume has gone up rapidly. Before joining Birdeye, it took us nearly 6 ½ years to collect 1500 reviews for all our dealerships but Birdeye got us 915 reviews in just 6 months. That’s really impressive. The platform really works.”

“Birdeye has revolutionized the way we engage customers and promote positive user-generated content online. This partnership has optimized the review generation process at the most critical touchpoints in the customer journey. Consumer feedback analytics now drive innovation and improvements in our organization.”

“When we switched to Birdeye, it was a game-changer. Being able to shoot customers a quick text for reviews was a big deal back then. Now, with Birdeye growing and rolling out new products and features, we've grabbed hold of them and found a perfect fit for our clients."

“Digital marketing is all about blending different forms of marketing together to help businesses get online exposure. That’s where our name comes from and why I started this business. Birdeye plays an important role in how to manage key factors that affect our clients’ SEO. It was the missing puzzle piece to becoming the all-inclusive firm we are today."

“Our implementation of Birdeye was intertwined with the process of onboarding a new CRM. We had a vision for what we wanted to customize and automate and were able to leverage our ambitions thanks to the Birdeye team.”

“Having effective and efficient systems to manage our practice is critical. Birdeye has helped us bring our mission of touching lives and inspiring life to more clients, which allows us to make a difference each and every time we engage."

“We wanted to be more deliberate when requesting reviews and make it easy for customers to leave feedback. Birdeye has given us an easy, one-stop shop to boost our reviews and stand out online while automating the process."

“Birdeye has given Total Point Healthcare a path to strengthen our relationships within our communities. A platform that gives an open dialogue and to really see where our strengths and weaknesses lie in all of our 20 locations. As we plan to grow the brand, Birdeye will continue to support our effors in providing the best customer service in the healthcare realm.”

“With the implementation of Birdeye, we have seen increases in impressions, click-through rates, and a boost in our organic Google ranking. Birdeye has given us an effective way to respond to positive and negative reviews. And it is now easier than ever to capture immediate patient feedback with the Birdeye-generated QR codes we use in our facilities."

“As we continue to grow our business and add locations, having the ability to connect with our current patients is crucial. Learning what we have done well and what needs to be improved allows us to have greater success in implementing our culture of continuous improvement. Birdeye gives us the platform and the tools to react quickly to our customer concerns and improve our performance as a company.”

“Our customers think of their vet as the other family doctors. They stick with us for multiple generations and the lifetime of their pet. So our social posts really need to reflect those connections. When things look like they were generated by a corporate entity, it just doesn't feel as authentic."

“Birdeye is great. Our account rep is great. Whenever I need something, all I have to do is ask, and they are on it. The level of service and customization is always amazing. We love that Birdeye grows with us.”

“We needed an easy way to streamline our testimonials, reviews, and listings. Birdeye exceeded my expectations. Every time I turn around, Birdeye is making that part of my job easier.”

“We really care about taking care of our customers, and we respond to every single review. Even with roughly 250 to 300 reviews a month, we type out responses to every single one because it's very important we deliver extraordinary customer service to customers at every level.”