177 Birdeye Testimonials

"If you’re looking to have a great reputation and customer experience, Birdeye is going to help you. Birdeye makes managing patient experience so easy for your staff. It helps get everyone’s feedback so your potential patients see you provide exceptional experience on a regular basis. And it’s no extra work! With Birdeye our happy customers are leaving reviews and it feels like we've done a complete 180."

“We’ve had a great experience with Birdeye. It actually delivered what it promised. Within just 6 months of using this platform, our review volume has gone up rapidly. Before joining Birdeye, it took us nearly 6 ½ years to collect 1500 reviews for all our dealerships but Birdeye got us 915 reviews in just 6 months. That’s really impressive. The platform really works.”

“Birdeye has revolutionized the way we engage customers and promote positive user-generated content online. This partnership has optimized the review generation process at the most critical touchpoints in the customer journey. Consumer feedback analytics now drive innovation and improvements in our organization.”

"Apart from being able to send review requests to clients once your job has been completed and them post to our Google business listing, the best thing about Birdeye is the webchat. Everything being in one spot means its easier for us to respond quickly to inbound inquiries and we can also reply with the automated responses."

"There’s three things we found with Birdeye that were beneficial for any small business owner: The ease of using the dashboard, the ability to send texts and emails, and the ability to turn negative situations around."

"These results definitely explain why we have so much work! We've found everything to be really good!"

"We love the quick and easy process to send out, follow up and keep track of review requests we send! Having the option to email or text message is great and the message feature is perfect to view the history of communication."

"Since first working with Birdeye, we’ve opened another two more clinics – they’ve been involved from the start helping us to build our online presence. We have been so impressed with the level of service and results we achieved we are now referring them to friends."

"It is definitely leading to new business. We're getting calls where we're told it's because of the Google reviews that we've got - and that's definitely people that wouldn't of come to us any other way."

"We switched to Birdeye because customer experience is paramount in a business where reputation is everything."

"Birdeye’s AI has helped us monitor customer sentiment and evolve our business to meet their needs."

"Birdeye customer support is amazing. They created a seamless onboarding experience for all 450 of our locations."

"10 years later, and my firm is still finding value from Birdeye reviews, surveys, and messaging."

"Birdeye equipped us with a scalable solution to enhance our customer experience."

“You can't have a rounded organic SEO approach without accurate local listings. Birdeye has helped us optimize how our partners show up online through simple solutions that lead to continued, scaled growth."