"We have been testing Zoho Desk for some time and we can say that the initial configuration is so simple that in a couple of hours your IT department will be operating with this tool. Before Zoho Desk, we used other support software, but the configuration and reporting tool needs …

"Zoho desk is an awesome experience , because we can gather all those complaints, along with addresses and other details, communicate with the public, at large, in an efficient manner, and deliver whatever is to be delivered at that specific time. So it's a nice experience."