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“We have already doubled our customer service revenue in a little over half the year. VirtualSource has been great—very responsive to our problems—and the entire team has worked together to quickly resolve any issues. I’m very impressed with their service and the stability of the solution.”
"VPI CAPTURE's recording software reliably records all of our calls. We love the fact that the software interface is the same for recording, search and playback of both IP and TDM calls. We are very happy with the system and would highly recommend it to anyone."
Swift Shift helps large enterprises improve sales and profitability. Swift Shift mobile application allows employees, floating pools and agencies to apply for understaffed shifts and managers to fill understaffed shifts …
KnoahSoft is an innovative provider of VoIP-based call recording, agent performance management and analytic tools for enterprise and SMB contact centers. Their solutions protect organizations from the liability of "he/said, …
Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day …
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