"At the time, we were only seeking a small solution to a single problem, but with virtualQ, we quickly received so much more assistance and positive changes than we could have anticipated."
"We had virtualQ up and running for a week and it was a huge success. We had virtualQ up and running for a week and it was a huge success. We 25% increase in availability, with the same number of staff as before."
Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day …
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