virtualQ References Capped?

Access even more references from these marketplace competitors

Work at
virtualQ?
Upgrade Profile
  • 4.7 / 5.0 (9779)
    Premium 1436+ References
  • 4.7 / 5.0 (3559)
    Premium 123+ References
  • 4.7 / 5.0 (2843)
    Premium 25+ References

virtualQ

Read 20 virtualQ reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch customer videos to see why companies chose virtualQ as their Contact Center Software

virtualQ is the market leader in Intelligent Waiting-loop and Call-back Services. It specializes in customer experience optimization in the service sector, bringing to the area its unique service solutions. With a product portfolio based on Intelligent Waiting-loop Management and Voice Intelligence (AI), our service tech enterprise creates a customer-oriented digital service world.

Show more
Categories:
Show more
  • 20 Testimonials View
  • 13 Case Studies View
  • No
    Videos Yet     Customer Videos
Customer Rating Review Score based on 268 reference ratings
4.8/5.0 (268)

20Testimonials

  • "Above all, our agents need the best response times because this caller group has a decisive influence on our sales success."

    Michael Glitza Head of Customer Service Department

  • "During periods of high call load, offering a callback function allows us to spread the volume out to less busy periods, avoiding long waiting times for customers."

    Enrico Oswald Head of Customer Service

  • "The most rewarding aspect of using virtualQ is the reaction of our customers’ reaction to this option, which is overwhelmingly ; it is very positive. Satisfied customers increase brand loyalty …

    Christian Heuser Quality Management Officer
19 more testimonials currently locked

13 Case Studies

  • Copart boosts reachability by 20% with virtualQ

    Axel Hager Head of Customer Care

  • Providata delivers 24/7 customer service with virtualQ and reduces long wait times

    Enrico Oswald Head of Customer Service

  • Janitos Insurance boosts availability by 25% with virtualQ

    Christian Elson Head of Customer Service
12 more case studies currently locked

Additional virtualQ Information & Resources

Read virtualQ Reviews, Testimonials & Customer References from 20 real virtualQ customers.

Browse virtualQ Case Studies, Customer Success Stories, & Customer References from 13 businesses that use virtualQ.

FeaturedCustomers has 2,138,496+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.