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virtualQ

Read 20 virtualQ reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch customer videos to see why companies chose virtualQ as their Queue Management Software

virtualQ is the market leader in Intelligent Waiting-loop and Call-back Services. It specializes in customer experience optimization in the service sector, bringing to the area its unique service solutions. With a product portfolio based on Intelligent Waiting-loop Management and Voice Intelligence (AI), our service tech enterprise creates a customer-oriented digital service world.

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Customer Rating Review Score based on 94 reference ratings
4.8/5.0 (94)

20Testimonials

  • "In addition to saving over 300,000 waiting minutes,the intelligent callback management system helped us achieve more cost-efficient planning for several departments, as well as a significant increase in customer satisfaction."

    Gerrit Pohl Chief Digital Officer

  • “The flexible handling of the tool allows us here to question these settings again and again and to adapt them if necessary, whereby the experienced team from virtualQ always supports …

    Alfred Wimmer ÖBB

  • "We had virtualQ up and running for a week and it was a huge success. We had virtualQ up and running for a week and it was a huge success. …

    Mario Braun Head of Property Damage
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13 Case Studies

  • State-of-the-art customer experience & call management – with added sales success

    Michael Glitza Head of Customer Service Department

  • Controlled continuous peaks and intra-day management even during the energy supplier’s settlement …

    Kevin Weiß Customer service LVN

  • Guaranteeing excellent customer service at all times – with an increasing contact …

    Roberto Monosi Head of Customer Care
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Additional virtualQ Information & Resources

Read virtualQ Reviews, Testimonials & Customer References from 20 real virtualQ customers.

Browse virtualQ Case Studies, Customer Success Stories, & Customer References from 13 businesses that use virtualQ.

FeaturedCustomers has 1,911,112+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.