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virtualQ

Read 20 virtualQ reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch customer videos to see why companies chose virtualQ as their Contact Center Software

virtualQ is the market leader in Intelligent Waiting-loop and Call-back Services. It specializes in customer experience optimization in the service sector, bringing to the area its unique service solutions. With a product portfolio based on Intelligent Waiting-loop Management and Voice Intelligence (AI), our service tech enterprise creates a customer-oriented digital service world.

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  • 20 Testimonials View
  • 13 Case Studies View
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Customer Rating Review Score based on 254 reference ratings
4.8/5.0 (254)

20Testimonials

  • "After just six weeks, we can see that was worth it! Our reachability has already improved significantly."

    Andreas Franz HBC

  • “The flexible handling of the tool allows us here to question these settings again and again and to adapt them if necessary, whereby the experienced team from virtualQ always supports …

    Alfred Wimmer ÖBB

  • "We have a lot of customers who, using this callback service for the first time, were a bit surprised at how well it works - and now wouldn’t want to …

    Grit Hoeckh Head of Customer Service
19 more testimonials currently locked

13 Case Studies

  • 40% less workload for customer service representatives through the introduction of automation …

    Ralf Stoltz Manager Customer Development

  • Impeccable reachability and high quality of service – even during peak hours

    Emmanuel Bächli Head of Customer and Intermediary Service

  • How does the state-owned railroad group and Austria’s largest mobility and logistics …

    Alfred Wimmer ÖBB
12 more case studies currently locked

Additional virtualQ Information & Resources

Read virtualQ Reviews, Testimonials & Customer References from 20 real virtualQ customers.

Browse virtualQ Case Studies, Customer Success Stories, & Customer References from 13 businesses that use virtualQ.

FeaturedCustomers has 2,123,473+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.