virtualQ

Read 20 virtualQ reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch customer videos to see why companies chose virtualQ as their

virtualQ is the market leader in Intelligent Waiting-loop and Call-back Services. It specializes in customer experience optimization in the service sector, bringing to the area its unique service solutions. With a product portfolio based on Intelligent Waiting-loop Management and Voice Intelligence (AI), our service tech enterprise creates a customer-oriented digital service world.

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  • 20 Testimonials View
  • 13 Case Studies View
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Customer Rating Review Score based on 65 reference ratings
4.8/5.0 (65)

20Testimonials

  • "We started with some smaller projects, but have now also started using virtualQ on some of our larger accounts with over 1000 agents handling two million customer contacts. That’s because …

    Anton Schenk Chief Digital Officer

  • "Above all, our agents need the best response times because this caller group has a decisive influence on our sales success."

    Michael Glitza Head of Customer Service Department

  • "At the time, we were only seeking a small solution to a single problem, but with virtualQ, we quickly received so much more assistance and positive changes than we could …

    Christian Elson Head of Customer Service
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13 Case Studies

  • Providata - Customer Case Study

    Enrico Oswald Head of Customer Service

  • The mission to increase service levels and provide superior customer service – …

    Christian Heuser Quality Management Officer

  • 40% less workload for customer service representatives through the introduction of automation …

    Ralf Stoltz Manager Customer Development
12 more case studies currently locked

Additional virtualQ Information & Resources

Read virtualQ Reviews, Testimonials & Customer References from 20 real virtualQ customers.

Browse virtualQ Case Studies, Customer Success Stories, & Customer References from 13 businesses that use virtualQ.

FeaturedCustomers has 1,907,669+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.