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virtualQ

Read 20 virtualQ reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch customer videos to see why companies chose virtualQ as their Queue Management Software

virtualQ is the market leader in Intelligent Waiting-loop and Call-back Services. It specializes in customer experience optimization in the service sector, bringing to the area its unique service solutions. With a product portfolio based on Intelligent Waiting-loop Management and Voice Intelligence (AI), our service tech enterprise creates a customer-oriented digital service world.

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Customer Rating Review Score based on 167 reference ratings
4.8/5.0 (167)

20Testimonials

  • "After just six weeks, we can see that was worth it! Our reachability has already improved significantly."

    Andreas Franz HBC

  • "Above all, our agents need the best response times because this caller group has a decisive influence on our sales success."

    Michael Glitza Head of Customer Service Department

  • "With virtualQ, we were not only able to optimize our processes, but also significantly improve the service experience for our customers."

    Birgit Heidergott SWB AG
19 more testimonials currently locked

13 Case Studies

  • The mission to increase service levels and provide superior customer service – …

    Christian Heuser Quality Management Officer

  • A 20% higher reachability plus enthusiastic cooperation partners due to practical callback …

    Axel Hager Head of Customer Care

  • State-of-the-art customer experience & call management – with added sales success

    Michael Glitza Head of Customer Service Department
12 more case studies currently locked

Additional virtualQ Information & Resources

Read virtualQ Reviews, Testimonials & Customer References from 20 real virtualQ customers.

Browse virtualQ Case Studies, Customer Success Stories, & Customer References from 13 businesses that use virtualQ.

FeaturedCustomers has 1,976,112+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.