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virtualQ Case Studies

  • 40% less workload for customer service representatives through the introduction of automation in the company’s contact centre

    Ralf Stoltz Manager Customer Development

  • How does the state-owned railroad group and Austria’s largest mobility and logistics service provider ensure a high level of service

    Alfred Wimmer ÖBB
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  • Genesys
    Reference Rating
    4.7 / 5.0
    Customer References 1,355 total
    About

    Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day …

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