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  • 4.7 / 5.0 (9302)
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virtualQ Case Studies

  • 40% less workload for customer service representatives through the introduction of automation in the company’s contact centre

  • Guaranteeing excellent customer service at all times – with an increasing contact volume and more than 185,000 satisfied customers

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  • Genesys
    Reference Rating
    4.7 / 5.0
    Customer References 1,425 total
    About

    Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day …

  • Fonolo
    Reference Rating
    4.8 / 5.0
    Customer References 43 total
    About

    Fonolo is the leading provider of cloud-based call-back solutions for the contact center. The company’s innovative products improve the way call centers interact with their customers by seamlessly replacing hold …

  • Storetraffic
    Reference Rating
    4.8 / 5.0
    Customer References 13 total
    About

    Storetraffic is believe in creating smart, right-size business solutions for all retailers. That’s why their tech is both user- and budget-friendly. They pioneered people counting solutions over 50 years ago, …

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