Access even more references from these marketplace competitors
“With virtualQ, we were able to maintain our availability despite a sharp increase in call volume. In addition, our intra-day peaks were smoothed out, which simplified planning in the contact center and saved our customers waiting time.”
"Due to the great results we have been able to achieve in health insurance, our colleagues in other areas are already clamoring for our solution."
Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day …
ACF Technologies exists to improve customer experiences. With nearly two decades of experience, across numerous industries, they are a global leader in advanced customer flow management. Through a consultancy led …
V-Count is a global manufacturer and provider of cutting edge People Counting devices and Retail Analytics. Serving numerous industry verticals, V-Count’s customer behavior analytics help businesses boost conversions, increase profits …
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