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"Satisfied customers and noticeably better accessibility set us apart from the competition. That is what our partners feel and they also give us this feedback back without being asked."
"We started with some smaller projects, but have now also started using virtualQ on some of our larger accounts with over 1000 agents handling two million customer contacts. That’s because we’ve recognized that this is a very, very good solution."
Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day …
Save your customers from the frustration of waiting and crowded lobbies. Decrease wait time by 50% and increase CSAT up to 97%. Qminder helps service locations deliver a superior waiting …
Laivly is an ambitious team of gamers, geeks, artists, and data science nerds helping to define the future of CX through the applied practical use of generative AI, machine learning, …
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