"With virtualQ, we were not only able to optimize our processes, but also significantly improve the service experience for our customers."
"It has become possible to plan and achieve our goals again - despite these challenging times for the energy sector."
Genesys is a leading provider of customer service and contact center solutions. With more than 2,000 customers in 80 countries, Genesys software directs more than 100 million interactions every day …
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