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Oracle Service Cloud

Read 112 Oracle Service Cloud reviews and testimonials from customers, explore 76 case studies and customer success stories, and watch 55 customer videos to see why companies chose Oracle Service Cloud as their Contact Center Software

Oracle Service Cloud solutions powering exceptional customer experiences across the web, contact center, knowledge, policy automation, and in-person field service. Differentiate your brand by developing lasting, profitable relationships with unified web, social, and contact center experiences.

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  • 112 Testimonials View
  • 76 Case Studies View
  • 55 Customer Videos View
Customer Rating Review Score based on 4818 reference ratings
4.8/5.0 (4818)

112Testimonials

  • "We acquired Oracle Service Cloud to manage and monitor calls, feedback, and provide better support to our Data Center customers. Call monitoring and analysis is crucial to us - it …

    Sunver Z. Bastes President

  • "Thanks to Oracle Service Cloud, we established a highly integrated and efficient customer service structure that collaborates seamlessly with the company’s social media channels and internal departments to deliver the …

    Matias Marcelo Garcia Customer Relationship Management Director

  • "Thanks to Oracle Service Cloud, we’ve gained a flexible and easy-to-use customer portal that enables us to provide consistent and reliable service. We now respond to customers’ requests in just …

    Neelesh Onkar Senior Manager, Process, Customer Relationship Management and Quality Assurance
111 more testimonials currently locked

76 Case Studies

  • Meridium Optimizes Customer Service and Workflow Efficiency, Saves $118,000 in Operational Costs …

    Elena Brown Program Manager, Global Support Services

  • 2degrees Mobile Cuts Email Inquiries by 20%, Handles up to 40% More …

    Peter Doherty Head of Service Development

  • CarrefourSA Enhances Customer Experience with Multi-Channel Cloud Platform

    Mustafa Kemal Çelikkol After-Sales Services Manager
75 more case studies currently locked

55 Customer Videos

  • How University of Western Australia processes each offer letter 6x faster
    Play Video
    Julie Millias Solutions Lead
  • MakeMyTrip - Customer Success Story (Rajnish Kapur - Chief Innovation & Customer Experience Officer)
    Play Video
    Rajnish Kapur Chief Innovation & Customer Experience Officer
  • Oracle Service Cloud Ensures Flexible Service to Vodafone
    Play Video
    Mike Hales Digital Service Manager
54 more videos currently locked

Additional Oracle Service Cloud Information & Resources

Read Oracle Service Cloud Reviews, Testimonials & Customer References from 112 real Oracle Service Cloud customers.

Browse Oracle Service Cloud Case Studies, Customer Success Stories, & Customer References from 76 businesses that use Oracle Service Cloud.

Watch Oracle Service Cloud Customer Videos to learn why 55 businesses chose Oracle Service Cloud.

FeaturedCustomers has 1,910,616+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.