Read 112 Oracle Service Cloud reviews and testimonials from customers, explore 76 case studies and customer success stories, and watch 100 customer videos to see why companies chose Oracle Service Cloud as their undefined

Oracle Service Cloud solutions powering exceptional customer experiences across the web, contact center, knowledge, policy automation, and in-person field service. Differentiate your brand by developing lasting, profitable relationships with unified web, social, and contact center experiences.

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Customer Rating Review Scorebased on 5384 reference ratings
4.8/5.0 (5384)

112Testimonials

  • "Prior to Oracle Service Cloud, we were experiencing what I like to call email madness. With the Oracle solution in place, we went to an extremely streamlined single point of reference, as well as processes that allow for continued growth."

    Elena BrownProgram Manager, Global Support Services
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76 Case Studies

  • Mitsui Sumitomo Insurance Increases FAQ Site Visit by 7x, Improves Call Center Efficiency, and Achieves Highest Customer-Experience Certification

    Takayoshi IwamaeManager, Contact Center Planning Department
75 more case studiescurrently locked

100 Customer Videos

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    Doreen OkiriBusiness Support Systems Implementation Manager
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Additional Oracle Service Cloud Information & Resources

Read Oracle Service Cloud Reviews, Testimonials & Customer References from 112 real Oracle Service Cloud customers.

Browse Oracle Service Cloud Case Studies, Customer Success Stories, & Customer References from 76 businesses that use Oracle Service Cloud.

Watch Oracle Service Cloud Customer Videos to learn why 100 businesses chose Oracle Service Cloud.

FeaturedCustomers has 1,866,389+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.