Read 112 Oracle Service Cloud reviews and testimonials from customers, explore 76 case studies and customer success stories, and watch 100 customer videos to see why companies chose Oracle Service Cloud as their undefined

Oracle Service Cloud solutions powering exceptional customer experiences across the web, contact center, knowledge, policy automation, and in-person field service. Differentiate your brand by developing lasting, profitable relationships with unified web, social, and contact center experiences.

Show more
Customer Rating Review Scorebased on 5431 reference ratings
4.8/5.0 (5431)

112Testimonials

  • "Oracle Service Cloud and Oracle Social Cloud offer more flexible and powerful analytics than other vendors. We gained a single platform that manages inbound inquiries across multiple channels, enabling a 75% increase in agent productivity, enhancing customer experience, and increasing competitive edge."

    Lesley-Anne Leon GuerreroVice President, Customer Service
111 more testimonialscurrently locked

76 Case Studies

  • tivùsat Pioneers Cloud Solutions for Efficient and Cost-Effective Management of 2.5 Million Free Satellite Television Users

    Gilda SerafiniHead of Customer Relationship Management
75 more case studiescurrently locked

100 Customer Videos

  • Play Video
    Julie SanchezDirector of Citizen Services
99 more videoscurrently locked

Additional Oracle Service Cloud Information & Resources

Read Oracle Service Cloud Reviews, Testimonials & Customer References from 112 real Oracle Service Cloud customers.

Browse Oracle Service Cloud Case Studies, Customer Success Stories, & Customer References from 76 businesses that use Oracle Service Cloud.

Watch Oracle Service Cloud Customer Videos to learn why 100 businesses chose Oracle Service Cloud.

FeaturedCustomers has 1,879,564+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.