Oracle Service Cloud References Capped?

Access even more references from these marketplace competitors

Work at
Oracle Service Cloud?
Upgrade Profile
  • 4.7 / 5.0 (2802)
    Verified 52+ References
  • 4.7 / 5.0 (6728)
    Premium 1332+ References
  • 4.8 / 5.0 (691)
    19+ References

Oracle Service Cloud

Read 112 Oracle Service Cloud reviews and testimonials from customers, explore 76 case studies and customer success stories, and watch 55 customer videos to see why companies chose Oracle Service Cloud as their Contact Center Software

Oracle Service Cloud solutions powering exceptional customer experiences across the web, contact center, knowledge, policy automation, and in-person field service. Differentiate your brand by developing lasting, profitable relationships with unified web, social, and contact center experiences.

Show more
Categories:
Show more
  • 112 Testimonials View
  • 76 Case Studies View
  • 55 Customer Videos View
Customer Rating Review Score based on 4935 reference ratings
4.8/5.0 (4935)

112Testimonials

  • "Thanks to Oracle Service Cloud, we established a highly integrated and efficient customer service structure that collaborates seamlessly with the company’s social media channels and internal departments to deliver the …

    Matias Marcelo Garcia Customer Relationship Management Director

  • "Oracle Service Cloud’s flexible features and integration capability enable us to seamlessly bridge a disparate knowledgebase into a single platform. We have reduced our average call handling time per query, …

    Mike Hales Digital Service Manager

  • "Not only would Oracle Service Cloud help us to reduce deployment and maintenance costs, as compared to on-premises solutions, its proven success with Ricoh’s overseas group companies also gave us …

    Tetsuji Sakai Specialist, System Development Section 1, Sales and Service Process Transformation Department, Business Process Transformation, Corporate Division
111 more testimonials currently locked

76 Case Studies

  • Bank of Guam Increases Agent Productivity by 75%, Cuts Daily Unresolved Incidents …

    Lesley-Anne Leon Guerrero Vice President, Customer Service

  • Joyo Bank Triples Frequently-Asked-Questions Site Visits, and Enhances Customer Experience with Cloud …

    Masaki Maruoka Senior Manager, Direct Banking Center Planning Group, Sales Promotion Division

  • Aldar Properties Enhances Customer Service Quality with Oracle Service Cloud

    Dayan De Alwis Manager – CRM and Data Solutions
75 more case studies currently locked

55 Customer Videos

  • Vividwireless - Customer Success Story (Chris Carroll - Manager of Marketing, Sales and CX)
    Play Video
    Chris Carroll Manager of Marketing, Sales and CX
  • Panasonic Computer Products Europe - Customer Success Story (Rhiannon Ainge - Systems & Marketing Manager)
    Play Video
    Rhiannon Ainge Systems & Marketing Manager
  • MakeMyTrip - Customer Success Story (Rajnish Kapur - Chief Innovation & Customer Experience Officer)
    Play Video
    Rajnish Kapur Chief Innovation & Customer Experience Officer
54 more videos currently locked

Additional Oracle Service Cloud Information & Resources

Read Oracle Service Cloud Reviews, Testimonials & Customer References from 112 real Oracle Service Cloud customers.

Browse Oracle Service Cloud Case Studies, Customer Success Stories, & Customer References from 76 businesses that use Oracle Service Cloud.

Watch Oracle Service Cloud Customer Videos to learn why 55 businesses chose Oracle Service Cloud.

FeaturedCustomers has 1,924,616+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.