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Oracle Service Cloud

Read 112 Oracle Service Cloud reviews and testimonials from customers, explore 76 case studies and customer success stories, and watch 55 customer videos to see why companies chose Oracle Service Cloud as their Contact Center Software

Oracle Service Cloud solutions powering exceptional customer experiences across the web, contact center, knowledge, policy automation, and in-person field service. Differentiate your brand by developing lasting, profitable relationships with unified web, social, and contact center experiences.

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  • 112 Testimonials View
  • 76 Case Studies View
  • 55 Customer Videos View
Customer Rating Review Score based on 4899 reference ratings
4.8/5.0 (4899)

112Testimonials

  • "Only Oracle Service Cloud could provide the multichannel, highly scalable solution that we needed to improve the performance of our call centers and sales and support network. Thanks to Oracle …

    Anthony Micomonaco Manager, Knowledge Management, Product and Markets

  • "Being able to seamlessly integrate with those providers via real-time data feeds and manage inventory globally through our integrated Oracle Supply Chain Management Cloud system will be a huge enabler …

    Luke Kelly Vice President of Finance

  • "By adopting Oracle Integration Cloud Service with Oracle Service Cloud, we gained seamless integration capability across the whole university, not just one department. This allowed us to process each offer …

    Julie Millias Solutions Lead
111 more testimonials currently locked

76 Case Studies

  • University of Western Australia Creates Offer Letters 6x Faster with Oracle PaaS

    Julie Millias Solutions Lead

  • Tarjetas Cuyanas S.A. Establishes Highly Efficient Customer Service Center, Improving Insight into …

    Matias Marcelo Garcia Customer Relationship Management Director

  • SKY Perfect JSAT Reduces Incoming Inquiries by 28% with Oracle Service Cloud

    Kota Kumakura Assistant Manager, IP Business Division, Customer Business Group
75 more case studies currently locked

55 Customer Videos

  • Vividwireless - Customer Success Story (Chris Carroll - Manager of Marketing, Sales and CX)
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    Chris Carroll Manager of Marketing, Sales and CX
  • Western Digital - Customer Success Story (Urvashi Sheth - Senior Director, Global Customer Care)
    Play Video
    Urvashi Sheth Senior Director, Global Customer Care
  • Panasonic Computer Products Europe - Customer Success Story (Rhiannon Ainge - Systems & Marketing Manager)
    Play Video
    Rhiannon Ainge Systems & Marketing Manager
54 more videos currently locked

Additional Oracle Service Cloud Information & Resources

Read Oracle Service Cloud Reviews, Testimonials & Customer References from 112 real Oracle Service Cloud customers.

Browse Oracle Service Cloud Case Studies, Customer Success Stories, & Customer References from 76 businesses that use Oracle Service Cloud.

Watch Oracle Service Cloud Customer Videos to learn why 55 businesses chose Oracle Service Cloud.

FeaturedCustomers has 1,911,840+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.