Read 112 Oracle Service Cloud reviews and testimonials from customers, explore 76 case studies and customer success stories, and watch 100 customer videos to see why companies chose Oracle Service Cloud as their undefined

Oracle Service Cloud solutions powering exceptional customer experiences across the web, contact center, knowledge, policy automation, and in-person field service. Differentiate your brand by developing lasting, profitable relationships with unified web, social, and contact center experiences.

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Customer Rating Review Scorebased on 5029 reference ratings
4.8/5.0 (5029)

112Testimonials

  • "We chose Oracle Service Cloud and Oracle Social Cloud for its flexible licensing model and comprehensive coverage across all channels. We cut email inquiries by 20%, reduced social media headcount need by 30% annually, and raised the overall customer care workforce productivity by 20%."

    Peter DohertyHead of Service Development
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76 Case Studies

  • Benefit One Cuts up to 10% of Operating Costs with Oracle Service Cloud

    Sayaka TakegataCS Team Manager, Matsuyama Customer Group
75 more case studiescurrently locked

100 Customer Videos

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Additional Oracle Service Cloud Information & Resources

Read Oracle Service Cloud Reviews, Testimonials & Customer References from 112 real Oracle Service Cloud customers.

Browse Oracle Service Cloud Case Studies, Customer Success Stories, & Customer References from 76 businesses that use Oracle Service Cloud.

Watch Oracle Service Cloud Customer Videos to learn why 100 businesses chose Oracle Service Cloud.

FeaturedCustomers has 1,806,713+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.