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Oracle Service Cloud

Read 112 Oracle Service Cloud reviews and testimonials from customers, explore 76 case studies and customer success stories, and watch 55 customer videos to see why companies chose Oracle Service Cloud as their Contact Center Software

Oracle Service Cloud solutions powering exceptional customer experiences across the web, contact center, knowledge, policy automation, and in-person field service. Differentiate your brand by developing lasting, profitable relationships with unified web, social, and contact center experiences.

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  • 112 Testimonials View
  • 76 Case Studies View
  • 55 Customer Videos View
Customer Rating Review Score based on 5008 reference ratings
4.8/5.0 (5008)

112Testimonials

  • "We evaluated a number of solutions and found that Oracle Service Cloud and Oracle Sales Cloud offered the most comprehensive, easy-to-use solutions, including a wide range of sales and service …

    Fabiano Fracao Operations and IT Director

  • "Oracle’s cloud solutions have transformed our automotive businesses. Oracle Service Cloud empowered us to improve the customer experience and save 60% in contact center costs through insourcing. Oracle Recruiting Cloud …

    Marwan M. Othman IT Business Relationship Manager

  • "With Oracle Service Cloud, we effectively accommodated both our customer and supplier data to provide a seamless view of our internal standard operating procedure. Moreover, this tool enhanced the reliability …

    TGC Prasad Founder & CEO
111 more testimonials currently locked

76 Case Studies

  • Barceló Hotels & Resorts Streamlines and Optimizes Customer Care Worldwide, Boosting Sales, …

    Ángeles Guillén Head of Contact Center & Online Customer Experience

  • Securitas Direct Quickly and Accurately Delivers its Services with Oracle

    Ana Pilar Pérez del Cura Customer Service Platform Manager IT

  • Kohl’s takes a test, learn, evolve approach to optimizing the customer experience

    Ratnakar Lavu Executive Vice President of Digital Technology
75 more case studies currently locked

55 Customer Videos

  • Panasonic Computer Products Europe - Customer Success Story (Rhiannon Ainge - Systems & Marketing Manager)
    Play Video
    Rhiannon Ainge Systems & Marketing Manager
  • Elbooq Chose Mobile Wallet Payment Service on Oracle Cloud
    Play Video
    Waleed AlHasawi Chairman
  • PSA Group Integrates Channels in one Platform
    Play Video
    Axel Willius Head of Quality, Training & Customer Care
54 more videos currently locked

Additional Oracle Service Cloud Information & Resources

Read Oracle Service Cloud Reviews, Testimonials & Customer References from 112 real Oracle Service Cloud customers.

Browse Oracle Service Cloud Case Studies, Customer Success Stories, & Customer References from 76 businesses that use Oracle Service Cloud.

Watch Oracle Service Cloud Customer Videos to learn why 55 businesses chose Oracle Service Cloud.

FeaturedCustomers has 1,991,366+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.