Oracle Service Cloud solutions powering exceptional customer experiences across the web, contact center, knowledge, policy automation, and in-person field service. Differentiate your brand by developing lasting, profitable relationships with unified web, social, and contact center experiences.
"From the early design phase we wanted a single-vendor solution, and considered Oracle and SAP. From a pure application perspective, both vendors had the potential to get the job done. But the architectural benefits brought by Oracle—everything integrated across the stack—were fundamental to our final decision. Also, the acquisition strategy that Oracle has embarked on gives me the certainty that we will be able to grow indefinitely."
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