Read 112 Oracle Service Cloud reviews and testimonials from customers, explore 76 case studies and customer success stories, and watch 100 customer videos to see why companies chose Oracle Service Cloud as their undefined

Oracle Service Cloud solutions powering exceptional customer experiences across the web, contact center, knowledge, policy automation, and in-person field service. Differentiate your brand by developing lasting, profitable relationships with unified web, social, and contact center experiences.

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Customer Rating Review Scorebased on 5089 reference ratings
4.8/5.0 (5089)

112Testimonials

  • "Oracle Service Cloud generated a request classification system and integrated emails, and chat services to the platform, all while expediting the case resolution process. It also provided complete customer information on a single screen—in contrast to the prior system where operators had to open several windows—and reduced service time by 40%."

    Leonardo CardosoProject Coordinator
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76 Case Studies

  • Spread Automates Field Service Dispatching and Management, Improves Staff Productivity and Customer Satisfaction with Oracle Service Cloud

    Alessandro Gushiken PassianotoOperations Manager
75 more case studiescurrently locked

100 Customer Videos

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Additional Oracle Service Cloud Information & Resources

Read Oracle Service Cloud Reviews, Testimonials & Customer References from 112 real Oracle Service Cloud customers.

Browse Oracle Service Cloud Case Studies, Customer Success Stories, & Customer References from 76 businesses that use Oracle Service Cloud.

Watch Oracle Service Cloud Customer Videos to learn why 100 businesses chose Oracle Service Cloud.

FeaturedCustomers has 1,816,042+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.