"Oracle Service Cloud automated the entire equipment repair record, which gave us full visibility of all steps and helped us identify and solve bottlenecks. The results came in above our expectations: we reduced costs by 40%, expedited the repair process by 35%, and have much happier customers."
"As we are a start-up with no legacy to worry about, the Oracle stack concept of database, middleware, and applications made enormous sense for us. We had to be operational as fast as possible after government approval of the initiative, yet deploy a first-of-its-kind waste management plan across South Africa. Oracle provided the technology to achieve our ambitious plans."