"Oracle’s cloud solutions have transformed our automotive businesses. Oracle Service Cloud empowered u..."
Marwan M. Othman
IT Business Relationship Manager
"You have to understand data really well to create the best experiences for the customer...."
Ratnakar Lavu
Executive Vice President of Digital Technology
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"Oracle Service Cloud’s flexible features and integration capability enable us to seamlessly bridge a..."
Mike Hales
Digital Service Manager
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"We chose Oracle because of its reputation in the global market to provide a one-stop shop for end-to-..."
Monir Uddin
Head of Information Technology
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"Our goal at the City of San José is to become America’s most innovative city by 2020. Oracle Service..."
Rob Lloyd
CFO
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"By expanding and improving our FAQ content with Oracle Service Cloud, we not only reduced phone inqui..."
Takushi Sato
Director, Customer Service Department
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"Oracle Social Engagement and Monitoring Cloud Service provides us with a powerful platform to interac..."
Claudio Rossetti
Senior IT Business Demand Manager
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"We automated our service delivery process with Oracle Service Cloud. Customer inquiries—whether made..."
Sunil Gandhe
Chief Operating Officer
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"Oracle Cloud enables us to facilitate the access to a professional environment to 200 distance learni..."
Abdoualye Yaré FALL
CEO
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"We evaluated a number of solutions and found that Oracle Service Cloud and Oracle Sales Cloud offered..."
Fabiano Fracao
Operations and IT Director
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"Only Oracle Service Cloud provides the functions we require to integrate and manage customer inquirie..."
Yuko Yoshimura
Director, Innovation and IT Strategy, Service Innovations
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"Oracle Service Cloud is a key piece to our overall student experience strategy. Thanks to Oracle, we..."
Russell Lopez
Contact Center Manager
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"Oracle’s brand reputation and the satisfactory results of other Oracle solutions gave us the confiden..."
Tomoko Komiya
Leader of CH Promotion Group, Customer Service Department
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"Oracle Service Cloud is flexible and easy to maintain, giving us the ability to shorten the lead time..."
Kyosuke Oono
General Manager, Matsuyama Customer Center
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"In Japan, there are business practices that require us to sign procurement documents at the time of c..."
Osuke Kotani
Technical Support Division Senior Manager
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"With Oracle Service Cloud, we cut phone inquiries by 10%, increased monthly FAQ site visits by 3.5x,..."
Sayaka Takegata
CS Team Manager, Matsuyama Customer Group
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Testimonials & Customer References of individual Oracle Service Cloud customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Oracle Service Cloud is the right business software or service for your company.

We monitor all 112 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.