Oracle Service Cloud Testimonials

"Oracle Service Cloud solutions meet our needs for a service-oriented, cloud-based platform that requires no complex physical infrastructure. With our new, centralized approach, we resolve 21,000 cases a month and do so 75% faster than our initial estimates."

"To better serve our customers, we needed a platform that offers a 360 degree view of our customers. With Oracle Service Cloud, we could effectively gather and interpret customer information—resulting in reduced call handling time, thus enhancing the overall customer experience."