Oracle Service Cloud Testimonials

"Oracle Service Cloud generated a request classification system and integrated emails, and chat services to the platform, all while expediting the case resolution process. It also provided complete customer information on a single screen—in contrast to the prior system where operators had to open several windows—and reduced service time by 40%."

"Oracle Service Cloud will make a positive impact on customer service delivered through our contact centers. Oracle solutions enable us to access detailed information to help us improve our customer service."