Oracle Service Cloud Testimonials

"With Oracle Service Cloud, we cut phone inquiries by 10%, increased monthly FAQ site visits by 3.5x, and expanded FAQ content to 600 items instead of 30. This helped to lower our operating costs by up to 10%, achieve a 90% telephone response rate, and enhance customer satisfaction."

"Oracle Service Cloud is flexible and easy to maintain, giving us the ability to shorten the lead time for updating our FAQ site. Its artificial intelligence feature also enables automatic sorting and suggestion of FAQ topics based on user interests, which helped to improve operating efficiency."