OVERALL CUSTOMER
REFERENCE RATING
4.7
"Oracle Service Cloud’s flexible features and integration capability enable us to seamlessly bridge a..."
Mike Hales
Digital Service Manager
"Oracle Service Cloud is perfect for improving all customer interactions and as it is a single solutio..."
Michel van Zantbeek
Director of Global Knowledge Management
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"Oracle Service Cloud has enabled us to grow our product range on an international scale and increase..."
Stephen White
Product Owner
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"Oracle Service Cloud offers the robustness and scalability we need to elevate our customer service an..."
Javier Rodríguez
Mass Market Strategy Director
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"With Oracle Service Cloud, we are helping our customers to quickly and easily find the information th..."
Matt Cumberlidge
Head of Customer Services Systems
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"Oracle Social Engagement and Monitoring Cloud Service provides us with a powerful platform to interac..."
Claudio Rossetti
Senior IT Business Demand Manager
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"Oracle’s cloud solutions have transformed our automotive businesses. Oracle Service Cloud empowered u..."
Marwan M. Othman
IT Business Relationship Manager
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"As we are a start-up with no legacy to worry about, the Oracle stack concept of database, middleware,..."
Hermann Erdmann
CEO
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"To better serve our customers, we needed a platform that offers a 360 degree view of our customers. W..."
Manish Saini
Vice President, E commerce
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"With Oracle Service Cloud, we can offer our millions of customers the best service in the ever-changi..."
Kevin Miller
Vice President, Global Operations
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"Oracle Service Cloud empowers us to deliver an outstanding customer experience and inform customers c..."
Thomas Riege
Associate Vice President Customer Services EMEA
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"With Oracle Service Cloud’s knowledgebase, we will gain customer insight across multiple channels, im..."
Yang Jingjin
General Manager, Customer Service Center
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"From the early design phase we wanted a single-vendor solution, and considered Oracle and SAP. From a..."
Ian Beaton
CIO
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"We revamped our FAQ site with Oracle Service Cloud, enabling customers to solve inquiries with intuit..."
Takashi Kitami
General Manager - Marketing Managing Department
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"Oracle Service Cloud and Oracle Social Cloud offer more flexible and powerful analytics than other ve..."
Lesley-Anne Leon Guerrero
Vice President, Customer Service
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"By adopting a flexible and scalable Oracle Service Cloud, we have enriched FAQ content and increased..."
Kota Kumakura
Assistant Manager, IP Business Division, Customer Business Group
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Testimonials & Customer References of individual Oracle Service Cloud customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Oracle Service Cloud is the right business software or service for your company.

We monitor all 112 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.