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IMImobile

Read 18 IMImobile reviews and testimonials from customers, explore 18 case studies and customer success stories, and watch customer videos to see why companies chose IMImobile as their Contact Center Software

IMImobile is a UK based, global cloud communications software and solutions provider that enables companies to use mobile and digital technologies to improve and automate customer experience and engagement. IMImobile's cloud software platform manages over 42 billion messages and 44 billion commerce transactions a year across the world. Organisations that trust them to deliver smarter digital customer engagement include Centrica, AA, O2, EE, BT, Foxtons, Pizza Hut, Vodafone, AT&T, MTN, three of the major retail banks in the UK and public-sector organisations in India, US and the UK.

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Customer Rating Review Score based on 1977 reference ratings
4.8/5.0 (1977)

18Testimonials

  • "With imiengage we can now provide every agent in every department with the option of remote working. We simply wouldn’t be running the way we are now without that."

    Alice Nicoll Customer Service Team Leader

  • "We are taking hundreds of claims each day, and are serving nearly half of all claims via text messaging using IMIchat."

    UK Leading Insurance Providing Company Service Delivery Manager

  • “We are pleased to be the first energy provider in the UK to launch Apple Business Chat. Reaching our customers via innovative conversational channels is key to differentiate our customer …

    Jon Drinkwater Head of Digital and Data
17 more testimonials currently locked

18 Case Studies

  • Pharmacy2U - Customer Case Study

    Chris Wade Head of Marketing

  • United Lincolnshire Hospitals NHS Trust - Customer Case Study

  • How imiengage enabled a home insurance provider to send real-time updates to …

17 more case studies currently locked

Additional IMImobile Information & Resources

Read IMImobile Reviews, Testimonials & Customer References from 18 real IMImobile customers.

Browse IMImobile Case Studies, Customer Success Stories, & Customer References from 18 businesses that use IMImobile.

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