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IMImobile

Read 18 IMImobile reviews and testimonials from customers, explore 18 case studies and customer success stories, and watch customer videos to see why companies chose IMImobile as their Contact Center Software

IMImobile is a UK based, global cloud communications software and solutions provider that enables companies to use mobile and digital technologies to improve and automate customer experience and engagement. IMImobile's cloud software platform manages over 42 billion messages and 44 billion commerce transactions a year across the world. Organisations that trust them to deliver smarter digital customer engagement include Centrica, AA, O2, EE, BT, Foxtons, Pizza Hut, Vodafone, AT&T, MTN, three of the major retail banks in the UK and public-sector organisations in India, US and the UK.

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Customer Rating Review Score based on 2060 reference ratings
4.8/5.0 (2060)

18Testimonials

  • “A massive 80% of customers read the message, and 25% responded to the offer. By comparison, SMS and MMS scored a response rate of around 1%. Showing these results could …

  • "We can now redesign our contact strategies on the fly, directly within the product. There’s no need to tinker with bolt-ons anymore – it’s all integrated."

  • "In our research, patients said that they understood how it worked straight away, there was no need for an explanation because the RCS messages were so intuitive."

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18 Case Studies

  • Hermes deploys new messaging journeys 10x faster with IMImobile

  • Helping leading global banks transform the banking experience by automating customer interactions

  • Proactive alerts keep customers updated throughout the delivery journey

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Additional IMImobile Information & Resources

Read IMImobile Reviews, Testimonials & Customer References from 18 real IMImobile customers.

Browse IMImobile Case Studies, Customer Success Stories, & Customer References from 18 businesses that use IMImobile.