"We chose Oracle Service Cloud because its reputable auto-learning and syndicated knowledge widget features would help the bank enhance FAQ-site usability and increase site visits. The intuitive tools also enabled us to quickly expand FAQ content and meet seasonal needs, such as marketing campaigns."

"In Japan, there are business practices that require us to sign procurement documents at the time of contract. Oracle’s Accelerated Buying Experience allowed us to complete our contract for Oracle Service Cloud with one click of a button - making it possible to reduce the time and effort to process …