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Oracle Service Cloud Case Studies

  • Acer Optimizes Customer Experience with a Multi-Channel Global Service Organization, Exceeds Industry’s Quality Assessment Score Benchmark of 65%

  • Ikyu Reduces Inbound Inquiries Across Multiple Channels by 40% a Month, Increases Call Center Operating Efficiency, and Enhances Customer Service

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  • SalesForce Service Cloud
    Reference Rating
    4.7 / 5.0
    Customer References 54 total
    About

    Salesforce is the Customer Success Platform. Salesforce pioneered a new technology model with them cloud platform, a new pay-as-you-go business model focused on customer success, and a new integrated corporate …

  • Zendesk
    Reference Rating
    4.7 / 5.0
    Customer References 1,332 total
    About

    Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural …

  • Aivo
    Reference Rating
    4.8 / 5.0
    Customer References 64 total
    About

    Aivo, founded in 2012, develops customer support software solutions with artificial intelligence technologies that transform the way companies and customers interact. Aivo has a broad customer base that includes Sony, …

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