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Oracle Service Cloud Case Studies

  • National Australia Bank Shortens Call-Center Holds by 30%, Decreases Internal Inquiries by 90%, and Boosts Staff and Customer Satisfaction

    Anthony Micomonaco Manager, Knowledge Management, Product and Markets

  • Convergys Delivers World-Class Customer Service While Improving Agent Productivity and Lowering Costs

    Allyson Boudousquie Senior Director, Customer Solutions
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  • SalesForce Service Cloud
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    4.7 / 5.0
    Customer References 54 total
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    Salesforce is the Customer Success Platform. Salesforce pioneered a new technology model with them cloud platform, a new pay-as-you-go business model focused on customer success, and a new integrated corporate …

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  • Zendesk
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    4.7 / 5.0
    Customer References 1,332 total
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    Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural …

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  • SIPPIO
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    4.8 / 5.0
    Customer References 13 total
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    SIPPIO is the leading global communications enablement platform, offering a comprehensive solution that integrates enterprise-grade voice, text messaging, AI, and analytics within Microsoft Teams, Zoom, and Cisco Webex. With its …

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