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Oracle Service Cloud Case Studies

  • Alissa Group Reduces Contact Center Operational Costs by 60% and Cuts Recruitment Time in Half by Transitioning to the Cloud

  • Vodafone New Zealand Reduces Average Call Handling Time, Delivers Seamless Customer Experience, and Supports Rapid Business Growth

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  • SalesForce Service Cloud
    Reference Rating
    4.7 / 5.0
    Customer References 54 total
    About

    Salesforce is the Customer Success Platform. Salesforce pioneered a new technology model with them cloud platform, a new pay-as-you-go business model focused on customer success, and a new integrated corporate …

  • Zendesk
    Reference Rating
    4.7 / 5.0
    Customer References 1,332 total
    About

    Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural …

  • Bright Pattern
    Reference Rating
    4.8 / 5.0
    Customer References 102 total
    About

    Bright Pattern is the most simple and powerful contact center for midsize and enterprise companies. With the purpose of making customer service brighter, easier, and faster than ever before, Bright …

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