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Aheeva is specialized in products and services within superior technological solutions for contact centers. The Aheeva software suite gathers all the features required for efficiently managing-contact centers: intelligent distribution of inbound and outbound calls, varied and high-performance dialing modes (predictive, progressive, preview), multilingual interface, unlimited number of detailed reports, unlimited number of routing scripts, quality control (remote and real-time listening), audio and video call recording, audio and video live monitoring, staff management. These applications will make your company virtual, for they are integrated into a simple, completely flexible platform, accessible from anywhere, wherever an Internet connection is available.
"Pivotal on Demand, powered by Aheeva, is a fully-functional cloud contact centre solution that simplifies deployment and delivers features and functionality that create meaningful customer experiences. As a true on-demand …
“Inventtis trusts the seriousness, flexibility and performance that Aheeva offers to its channels and customers. We have important cases that we were only able to successfully implement with the commitment …
“At EMITEK we are extremely grateful for the sales and service support that AHEEVA has given to the EMITEK Team both in the Caribbean and in the LATAM Region, their …
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