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Aheeva is specialized in products and services within superior technological solutions for contact centers. The Aheeva software suite gathers all the features required for efficiently managing-contact centers: intelligent distribution of inbound and outbound calls, varied and high-performance dialing modes (predictive, progressive, preview), multilingual interface, unlimited number of detailed reports, unlimited number of routing scripts, quality control (remote and real-time listening), audio and video call recording, audio and video live monitoring, staff management. These applications will make your company virtual, for they are integrated into a simple, completely flexible platform, accessible from anywhere, wherever an Internet connection is available.
"Since 2006, Softnet Technologies has earned its place as Tanzania’s go-to ICT integrator, wiring everything from IP networks to ISO-9001-certified contact- centre suites. When our regional clients began demanding 24/7, …
“Aheeva is a complete solution for a contact center operation, which in addition to being flexible and meeting different operational needs, demonstrates to be an extremely stable and reliable platform, …
“Aheeva wasn’t the first and only solution our contact center have tried, but it’s simplicity, flexibility and robustness made it our first choice and after being a client for over …
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