Aheeva is specialized in products and services within superior technological solutions for contact centers. The Aheeva software suite gathers all the features required for efficiently managing-contact centers: intelligent distribution of inbound and outbound calls, varied and high-performance dialing modes (predictive, progressive, preview), multilingual interface, unlimited number of detailed reports, unlimited number of routing scripts, quality control (remote and real-time listening), audio and video call recording, audio and video live monitoring, staff management. These applications will make your company virtual, for they are integrated into a simple, completely flexible platform, accessible from anywhere, wherever an Internet connection is available.
“At EMITEK we are extremely grateful for the sales and service support that AHEEVA has given to the EMITEK Team both in the Caribbean and in the LATAM Region, their product is stable and very innovative since it provides what few contact center platforms provide which is the integration of social media platforms like WhatsApp, Tweeter and Facebook, chatbot, regular chat, email, and telephony ALL on the same platform. EMITEK is very proud to represent AHEEVA and looking forward to continuing to grow the market side by side with them.”
Read Aheeva Reviews, Testimonials & Customer References from 10 real Aheeva customers.