Aheeva is specialized in products and services within superior technological solutions for contact centers. The Aheeva software suite gathers all the features required for efficiently managing-contact centers: intelligent distribution of inbound and outbound calls, varied and high-performance dialing modes (predictive, progressive, preview), multilingual interface, unlimited number of detailed reports, unlimited number of routing scripts, quality control (remote and real-time listening), audio and video call recording, audio and video live monitoring, staff management. These applications will make your company virtual, for they are integrated into a simple, completely flexible platform, accessible from anywhere, wherever an Internet connection is available.
“Business Value Consulting chose Aheeva as our ONLY ally for the guarantee of quality, stability and technological strength. AheevaCCS is the best omnichannel contact center platform that works both on-premise and cloud deployments alike offering integration with social networks, call scheduling, flows with integrations to web-services, databases, automated callbacks and powerful outbound dialing options (predictive, preview, broadcast, progressive), multi-tenancy and white-label options along with a package of functionalities that make AheevaCCS a unique offering to improve the experience of administrators, supervisors, agents and clients.”
Read Aheeva Reviews, Testimonials & Customer References from 10 real Aheeva customers.