Aheeva is specialized in products and services within superior technological solutions for contact centers. The Aheeva software suite gathers all the features required for efficiently managing-contact centers: intelligent distribution of inbound and outbound calls, varied and high-performance dialing modes (predictive, progressive, preview), multilingual interface, unlimited number of detailed reports, unlimited number of routing scripts, quality control (remote and real-time listening), audio and video call recording, audio and video live monitoring, staff management. These applications will make your company virtual, for they are integrated into a simple, completely flexible platform, accessible from anywhere, wherever an Internet connection is available.
“Aheeva wasn’t the first and only solution our contact center have tried, but it’s simplicity, flexibility and robustness made it our first choice and after being a client for over 12 years our ROI has been 10X greater then anticipated. Reporting out of the box and other functionalities are very complete and customizable. Aheeva’s support is quick to respond special in our 24/7 environment. Their Development Team has been able to help us with the most complex migrations and integrations into our clients platforms.”


Read Aheeva Reviews, Testimonials & Customer References from 11 real Aheeva customers.