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Aheeva Testimonials

  • “At EMITEK we are extremely grateful for the sales and service support that AHEEVA has given to the EMITEK Team both in the Caribbean and in the LATAM Region, their product is stable and very innovative since it provides what few contact center platforms provide which is the integration of social media platforms like WhatsApp, Tweeter and Facebook, chatbot, regular chat, email, and telephony ALL on the same platform. EMITEK is very proud to represent AHEEVA and looking forward to continuing to grow the market side by side with them.”

    Nelson AvilesEmitek Solutions Limited

  • “Aheeva wasn’t the first and only solution our contact center have tried, but it’s simplicity, flexibility and robustness made it our first choice and after being a client for over 12 years our ROI has been 10X greater then anticipated. Reporting out of the box and other functionalities are very complete and customizable. Aheeva’s support is quick to respond special in our 24/7 environment. Their Development Team has been able to help us with the most complex migrations and integrations into our clients platforms.”

    Jade ChebliVice President Operations
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    Brekeke Software develops high-quality, innovative SIP communication software products for enterprises, and service providers. Brekeke's comprehensive SIP-based family of products enables organizations to seamlessly migrate or integrate IP communication systems into their communications infrastructure. Founded in 2002, Brekeke is headquartered in San Mateo, California.

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    LiveVox is a leading provider of enterprise cloud contact center solutions, managing more than 12 billion interactions a year across a multichannel environment. With over 15 years of pure cloud expertise, they empower contact center leaders to drive effective engagement strategies on the consumer’s channel of choice. Their leading-edge risk mitigation and security capabilities help clients quickly adapt to a changing business environment. With new features released quarterly, LiveVox remains at the forefront of cloud contact center innovation. Supported by over 450 employees and rapidly growing, they are headquartered in San Francisco with offices in Atlanta, Bangalore, and Colombia.

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    Liveops is a premier provider of flexible, scalable customer service solutions, revolutionizing the way businesses deliver exceptional customer experiences. With a nationwide network of experienced independent contractors, Liveops connects brands with skilled professionals who provide empathetic, personalized service across a range of industries, including healthcare, retail, insurance, and financial services. Liveops specializes in tailored customer support, from inbound and outbound sales to customer care and crisis response. Our flexible model allows companies to adapt seamlessly to fluctuating demand, ensuring efficiency during peak periods and emergencies alike. Powered by cutting-edge technology, Liveops offers secure, compliant solutions that meet the rigorous needs of regulated industries, while maintaining the human touch that customers value. With over two decades of experience, Liveops is committed to helping businesses succeed by combining people-powered service with innovative tools. Our approach delivers measurable results, such as improved customer satisfaction scores (CSAT), faster resolution times, and optimized costs. Choose Liveops to future-proof your customer service and elevate your brand’s reputation with unparalleled agility and reliability.

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