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“At EMITEK we are extremely grateful for the sales and service support that AHEEVA has given to the EMITEK Team both in the Caribbean and in the LATAM Region, their product is stable and very innovative since it provides what few contact center platforms provide which is the integration of social media platforms like WhatsApp, Tweeter and Facebook, chatbot, regular chat, email, and telephony ALL on the same platform. EMITEK is very proud to represent AHEEVA and looking forward to continuing to grow the market side by side with them.”
“Aheeva has a mix of plenty of things that formed our overall impression. Whether it was features, customer service, and easiness of use, a modern software, built on modern technology, very fast, reliable, very convenient price and backed up by very talented team. We, Wasla Outsourcing have been a loyal client and partner for Aheeva since 2008. Aheeva is one of few companies that earned our respect in both terms of service and after-sales support, Aheeva has really impressed us. We see ourselves doing business with them for the foreseeable future.”
Centcom combines low-cost, web-enabled predictive dialing with a feature-rich call center management solution that has proven to increase productivity by up to 300%! The Centcom solution provides organizations with the functionality and performance of a predicitve dialer without requiring any investments in hardware, software or communications. All you need to start making calls is a phone line and a computer with an Internet connection.
Greenlight CRM is call centre software that solves all your customer contact technology requirements in one hosted solution that's easy to use, compliant, customisable and feature rich. Greenlight CRM is a cloud-based call center management solution designed for businesses of all sizes. It offers blended agents, call recording, a script designer, live transfer and automated compliance functionalities within a suite. Greenlight CRM offers blended agent management, which enables users to manage both inbound and outbound calls. The product also features a predictive dialer, which leverages self-optimization algorithms to route calls to available and appropriate agents based on call responses.
Twilio, a software and cloud-based communications platform, enables developers and businesses to rapidly build and deploy communication solutions that meet their specific needs. Whether integrating voice, messaging and/or VoIP capabilities into a web or mobile app or building a complete system like a call center, Twilio removes the traditional obstacles to creating effective communications experiences. Twilio gives businesses the ability to innovate, prototype, create, and connect with their customers at the right time and in the way. The company is privately held and based in San Francisco, California.
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