223 UserTesting Testimonials

“Subway keeps finding new ways to use the UserTesting platform to get invaluable insights into what our customers want and need.”

“Showing a stakeholder a highlight reel of UserTesting videos that showcase an opportunity is an extremely powerful thing.”

"People canceled their free trial the same day when they signed up. But after the team's work over the course of one year, we were able to reduce that by 20%. And overall revenue from new users increased by 6%."

"One of the things I appreciate most about UserTesting is that testers are in their own live environment, so you really get to see how people are actually using the web. It's a good dose of reality."

"UserZoom is the only tool that can test all three screens and it has a great deal of capabilities. It is the most robust tool out there."

"We chose UserZoom because of it’s variety and flexibility as a powerful remote research tool. It’s also a great survey solution. Moving forward we’ll be deploying UserZoom to carry out rapid iterative prototype testing. The fact that UserZoom allows us to do all that, and easily test with our own users, is the main reason we purchased."

"What makes UserZoom different is its vast variety of methods and ability to integrate different methods within single studies to ensure we get the most effective outputs and results from studies we run."

"Bupa is a now global organisation. With UserZoom we can provide our in-house usability service to our other countries."

"What can't be measured, can't be managed, it's that simple. It's important your research tool-set can help you measure your impact over time and help you tell a story. UserZooM's automation really fuels our ability to do exactly this."

"UserZoom is the high-performance supercar of research platforms. And you're just an incredible partner too. People are excited to use the tool and then they're also excited to get to talk to your UX research experts."

"With UserZoom we are able to plan how tests relate to each other instead of working on them as singular projects. Being able to pull it all together in reports and presentations gives us the bigger picture, helping to make better informed decisions."

"UserZoom not only provide industry-leading tools, but they also have a whole team of dedicated professionals who can help you achieve the best possible user experience for your products and services."

"The customer is now digital. We have to be able to do our work in that same environment, and for that we use the UserZoom tool."

"Userzoom has increased our velocity to run quality research, and enabled us to keep a pulse on the initiatives and insights being consumed by multiple departments."

"Our decisions on which features to drop or scope into smaller chunks were all guided by talking to our customers."