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UserTesting

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Read 235 UserTesting reviews and testimonials from customers, explore 177 case studies and customer success stories, and watch 61 customer videos to see why companies chose UserTesting as their Customer Feedback Management Software

UserTesting helps organizations create insanely great customer experiences by scaling actionable human insights across teams. Combining a participant network, AI-powered analysis, and expert services, we enable companies to validate decisions, innovate faster, and align their teams to customer needs.

By embedding human insights into design, development, and launch processes, organizations can eliminate guesswork, save costs, and deliver transformative experiences. Trusted by 3,000+ companies, including 75 of the Fortune 100, UserTesting empowers teams to close the experience gap and proactively meet customer expectations.

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  • 235 Testimonials View
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Customer Rating Review Score based on 3887 reference ratings
4.8/5.0 (3887)
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235Testimonials

  • "UserTesting is the platform that connects the human heart to the human mind."

    John Chuprevich Director Digital Research & Strategy

  • "We chose UserZoom because of it’s variety and flexibility as a powerful remote research tool. It’s also a great survey solution. Moving forward we’ll be deploying UserZoom to carry out …

    GiGi Demming International Head of UX

  • “We work with UserTesting all along the process of creating a new digital product. We have it at the beginning to better understand the needs that this product has to …

    Manel Garcia Director of User Acquisition & Activation
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177 Case Studies

  • How Adobe utilized human insight to help BRP showcase their products across …

    Jacob White Senior Experience Architect

  • How Calm increased their research speed by 10x and developed the progress …

    Chase Clark Lead UX Researcher

  • How Wells Fargo designs with beauty in mind to earn a 4.9 …

    Sharon Meaney Design Research & Strategy Specialist
176 more case studies currently locked

61 Customer Videos

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Additional UserTesting Information & Resources

Read UserTesting Reviews, Testimonials & Customer References from 235 real UserTesting customers.

Browse UserTesting Case Studies, Customer Success Stories, & Customer References from 177 businesses that use UserTesting.

Watch UserTesting Customer Videos to learn why 61 businesses chose UserTesting.

FeaturedCustomers has 1,987,050+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.