UserTesting

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Read 223 UserTesting reviews and testimonials from customers, explore 103 case studies and customer success stories, and watch 59 customer videos to see why companies chose UserTesting as their Testing and Optimization Tools

UserTesting helps organizations create insanely great customer experiences by scaling actionable human insights across teams. Combining a participant network, AI-powered analysis, and expert services, we enable companies to validate decisions, innovate faster, and align their teams to customer needs.

By embedding human insights into design, development, and launch processes, organizations can eliminate guesswork, save costs, and deliver transformative experiences. Trusted by 3,000+ companies, including 75 of the Fortune 100, UserTesting empowers teams to close the experience gap and proactively meet customer expectations.

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Customer Rating Review Scorebased on 2878 reference ratings
4.8/5.0 (2878)
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Featured Testimonials

  • "UserTesting has enabled Atom to ensure our customers provide feedback throughout the product development lifecycle. With those valuable insights, we’re refining our products to deliver a best in class customer experience."

    Liam DexterLead User Experience Designer

  • “User insights help us to build the things that make us a profitable business.”

    Florian WeingartenDirector of Product

  • "I'm like a doctor for these games - always testing and providing recommendations to make them better. Because it's not just about having games. When someone chooses our product for their leisure time, we honor that by making the game as enjoyable as possible."

    Anete SerecenkoUX Researcher
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Featured Case Studies

  • How product marketing and brand design help Jotform write the company’s next chapter

    Aytekin TankChief Executive Officer

  • How America's largest public radio group consistently delivers award-winning programming

    Chris HardtmanSenior Director, Digital Design and UX

  • How Wise relies on UserTesting to help over 10 million people and businesses manage their money across the world

    Jennifer LeeUX Research Lead
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Featured Customer Videos

  • Play Video
    Karen GrantVP of Giving Factory Direct
  • Play Video
    Dan Van TranChief Technology Officer
  • Play Video
    Thomas ArnoldSenior User Experience Researcher
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Additional UserTesting Information & Resources

Read UserTesting Reviews, Testimonials & Customer References from 223 real UserTesting customers.

Browse UserTesting Case Studies, Customer Success Stories, & Customer References from 103 businesses that use UserTesting.

Watch UserTesting Customer Videos to learn why 59 businesses chose UserTesting.

FeaturedCustomers has 1,810,636+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.