UserTesting References Capped?

Access even more references from these marketplace competitors

Work at
UserTesting?
Upgrade Profile
  • 4.7 / 5.0 (3406)
    Premium 132+ References
  • 4.7 / 5.0 (6721)
    Premium 570+ References
  • 4.8 / 5.0 (2085)
    69+ References

UserTesting

Verified
Read 235 UserTesting reviews and testimonials from customers, explore 111 case studies and customer success stories, and watch 61 customer videos to see why companies chose UserTesting as their Customer Feedback Management Software

UserTesting helps organizations create insanely great customer experiences by scaling actionable human insights across teams. Combining a participant network, AI-powered analysis, and expert services, we enable companies to validate decisions, innovate faster, and align their teams to customer needs.

By embedding human insights into design, development, and launch processes, organizations can eliminate guesswork, save costs, and deliver transformative experiences. Trusted by 3,000+ companies, including 75 of the Fortune 100, UserTesting empowers teams to close the experience gap and proactively meet customer expectations.

Show more
Category:
  • 235 Testimonials View
  • 111 Case Studies View
  • 61 Customer Videos View
Customer Rating Review Score based on 3739 reference ratings
4.8/5.0 (3739)
  • Winter 2026 Market Leader Customer Feedback Management Software
    Press Release Report
  • 2025 Top Rated Software Award

235Testimonials

  • "Include your users in your product journey—they’re the only other people who will care about your vision as much as you do. UserTesting helped us understand what they needed on …

    Melanie Perkins Co-founder and Chief Executive Officer

  • "High financial commitment surrounded by complexity—both in financing and product— as well as a lack of transparency make car buying an extremely difficult process."

    Bradley Miller Senior User Experience Researcher

  • "One of the biggest benefits of working with UserZoom is that they have researchers in their company that work very closely with us, that are essentially part of our team, …

    Ruben Stegbauer UX Research Manager
234 more testimonials currently locked

111 Case Studies

  • How Experian unlocks the power of human insights

    Grant Yurada Sr. Manager, UX Product Design

  • How the biopharma leader builds websites that educate healthcare professionals about medicines …

    Jon Warden Head of User Experience & Design

  • How the UK’s first digital-only bank used human insight to build better …

    Liam Dexter Lead User Experience Designer
110 more case studies currently locked

61 Customer Videos

60 more videos currently locked

Additional UserTesting Information & Resources

Read UserTesting Reviews, Testimonials & Customer References from 235 real UserTesting customers.

Browse UserTesting Case Studies, Customer Success Stories, & Customer References from 111 businesses that use UserTesting.

Watch UserTesting Customer Videos to learn why 61 businesses chose UserTesting.

FeaturedCustomers has 1,911,840+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.