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UserTesting

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Read 235 UserTesting reviews and testimonials from customers, explore 177 case studies and customer success stories, and watch 61 customer videos to see why companies chose UserTesting as their User Research Software

UserTesting helps organizations create insanely great customer experiences by scaling actionable human insights across teams. Combining a participant network, AI-powered analysis, and expert services, we enable companies to validate decisions, innovate faster, and align their teams to customer needs.

By embedding human insights into design, development, and launch processes, organizations can eliminate guesswork, save costs, and deliver transformative experiences. Trusted by 3,000+ companies, including 75 of the Fortune 100, UserTesting empowers teams to close the experience gap and proactively meet customer expectations.

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  • 235 Testimonials View
  • 177 Case Studies View
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Customer Rating Review Score based on 4101 reference ratings
4.8/5.0 (4101)
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235Testimonials

  • "UserTesting helped us better understand how our customers feel, allowing us to produce more meaningful experiences for them - ones that not only get the job done, but help them …

    Ki Arnould Senior UX Researcher

  • "UserTesting is an insight platform that allows us to observe a wide range of people using our digital products and services. Even if it's a sketch, we can get that …

    Sharan Gandhi Head of User Research, EE & Consumer Division

  • "Access to rapid on demand insights has allowed us to differentiate in the moments that matter, helping us back bold, data driven decisions when the pressure was on to deliver."

    Chris Khalil Head of Design
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177 Case Studies

  • FLVC shortens Virtual College Week sessions from 60 to 30 minutes with …

  • Helix boosts enrollment 5x with UserTesting

  • How America's largest public radio group consistently delivers award-winning programming

    Chris Hardtman Senior Director, Digital Design and UX
176 more case studies currently locked

61 Customer Videos

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Additional UserTesting Information & Resources

Read UserTesting Reviews, Testimonials & Customer References from 235 real UserTesting customers.

Browse UserTesting Case Studies, Customer Success Stories, & Customer References from 177 businesses that use UserTesting.

Watch UserTesting Customer Videos to learn why 61 businesses chose UserTesting.

FeaturedCustomers has 2,123,281+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.