103 UserTesting Case Studies

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  • How changes to Kiva’s online lending platform helped fund 7,000 new borrowers

  • How Freeletics delivers digital fitness for everyone with fast feedback from UserTesting

  • Canadian Tire proactively validates product updates through weekly user tests

  • How Kimberly-Clark’s Professional Division uses QXscore to measure performance on its B2B website

  • How direct feedback from users helps Adobe improve its iconic Photoshop product

  • Walmart.ca increases on-site conversions by tailoring experiences to customer needs

  • Autotrader.com improves experience to better match customer journey and digital behaviors

  • Canva uses UserTesting to optimize onboarding experience

  • CarMax uncovers insights to improve customer experience with UserTesting

  • How ING Spain scales UX by empowering customer journey experts

  • Code for America keeps people out of jail by improving outdated communications system

  • Zillow improves home search experience, increasing conversion by 8 percent

  • CoverMyMeds eases patient pain points by improving prescription authorization process

  • How Vistaprint averted disaster by discovering the source of a 16% spike in page exits

  • How Microsoft scales customer empathy to drive innovation and market leadership