Canadian Tire proactively validates product updates through weekly user tests
Intermountain Health’s drive to improve their online experiences–which led to a 39.6% increase in new patient scheduling
How Krikey quickly reached one million downloads of their AR gaming app
How Kimberly-Clark’s Professional Division uses QXscore to measure performance on its B2B website
How direct feedback from users helps Adobe improve its iconic Photoshop product
Walmart.ca increases on-site conversions by tailoring experiences to customer needs
Autotrader.com improves experience to better match customer journey and digital behaviors
Canva uses UserTesting to optimize onboarding experience
CarMax uncovers insights to improve customer experience with UserTesting
How ING Spain scales UX by empowering customer journey experts
Code for America keeps people out of jail by improving outdated communications system
Zillow improves home search experience, increasing conversion by 8 percent
CoverMyMeds eases patient pain points by improving prescription authorization process
How Vistaprint averted disaster by discovering the source of a 16% spike in page exits
How Microsoft scales customer empathy to drive innovation and market leadership