103 UserTesting Case Studies

Industry
Company Size
15 per page
  • 15
Reset
  • How the moving and storage leader avoided disaster when they upgraded their ecommerce website

  • How Panera Bread cooked up a new catering website to earn an 18% increase in revenue per visit

  • How the world leader in customer support software masters product design and development

  • How Microsoft scales customer empathy to drive innovation and market leadership

  • How Fandango draws a crowd of 67 million moviegoers every month

  • How FamilySearch helps people around the world find joy in connecting with their relatives

  • How Chico's uses fast feedback and video insights to grow loyal customers

  • How DocuSign keeps users signing on the dotted line

  • How WestJet uses customer sentiment to make air travel more convenient

  • With customer insights on the menu, the world’s largest franchise was able to grow its loyalty program

  • How WES exceeds expectations by reducing customer pain points

  • How Finastra's insights return higher value with continuously improving financial experiences

  • Clearhead Leverages Usertesting to Develop Data-Driven Solutions for Clients

  • How Freeletics delivers digital fitness for everyone with fast feedback from UserTesting

  • How NBCUniversal improves experiences across its platforms, channels, and brands