How Lenovo improves its user experience to drive business growth
How Everypaw pet insurance used human insight to refine a TV campaign that increased their market share
How BT Group leveraged human insights to establish EE as their consumer brand, improve their app, and optimize their Aimee AI chatbot
How Microsoft scales customer empathy to drive innovation and market leadership
How Fandango draws a crowd of 67 million moviegoers every month
How FamilySearch helps people around the world find joy in connecting with their relatives
How Chico's uses fast feedback and video insights to grow loyal customers
How DocuSign keeps users signing on the dotted line
How WestJet uses customer sentiment to make air travel more convenient
With customer insights on the menu, the world’s largest franchise was able to grow its loyalty program
How WES exceeds expectations by reducing customer pain points
How Finastra's insights return higher value with continuously improving financial experiences
Clearhead Leverages Usertesting to Develop Data-Driven Solutions for Clients
How Freeletics delivers digital fitness for everyone with fast feedback from UserTesting
How NBCUniversal improves experiences across its platforms, channels, and brands