103 UserTesting Case Studies

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  • How the moving and storage leader avoided disaster when they upgraded their ecommerce website

  • How Panera Bread cooked up a new catering website to earn an 18% increase in revenue per visit

  • How the world leader in customer support software masters product design and development

  • How AAA Club Alliance mitigates risk while growing its business in today's economy

  • How Experian unlocks the power of human insights

  • How customer feedback helped HP close the empathy gap and increase revenue

  • How UserTesting helped the Home Depot surprise and delight customers with empathy

  • How Cisco Webex is making remote collaboration 10X better than in-person meetings

  • How human insights help Skyscanner adapt to uncertainty in a changing world

  • How UserTesting helped Pitney Bowes increase customer renewals 133%

  • How Costco Travel built a better online travel booking experience

  • How the Indeed Incubator uncovers human insights to help more people find jobs

  • How ATB Financial rapidly innovates their platform with customers in mind

  • How quick user insights help shape brand strategy and creative for Liquid’s clients

  • How Deliveroo leveraged customer feedback to quickly determine new product feature names before launch