Hotjar

Premium
Read 71 Hotjar reviews and testimonials from customers, explore 53 case studies and customer success stories, and watch 8 customer videos to see why companies chose Hotjar as their Analytics & Forecasting Software

Hotjar is a new powerful way to reveal true website user behaviour and experiences in one central tool giving you the big picture of how you can improve your site's UX and conversion rates. All your data is securely stored in the cloud and is accessible at lightning speed. Their team work on the compelling challenges that come with large-scale web traffic and analytics, on a product that has a real impact on the thousands of users they support around the world. They work in an agile environment, 100% remotely, and actively encourage both personal and professional growth; always be learning is one of their core values.

Show more
Customer Rating Review Scorebased on 3136 reference ratings
4.7/5.0 (3136)

Featured Testimonials

  • "We wouldn't have been able to identify the problem and fix it so quickly without Hotjar."

  • “If a user decided to leave the website, with Hotjar, we’re able to see if maybe the location of important information was out of the screen using Heatmaps. With click maps, we can see if users click on objects that aren’t meant to be clicked. But most importantly, Recordings allow us to see specific users anonymously, what went wrong, and when they had a hiccup.”

  • "The value of Hotjar, for us, is that we can observe trends. We started doing this in May of 2018, and we were quickly able to observe trends in satisfaction. We can compare one month with another, and we find this useful."

Featured Case Studies

  • How an eCommerce Site Made One Simple Change to Increase Conversions By 11%

  • How Marlin Used Hotjar to Find Bugs and Improve the Experience

  • How Canyon’s UX team increases customer contact and creates user-centric experiences with Hotjar

Featured Customer Videos

Additional Hotjar Information & Resources

Read Hotjar Reviews, Testimonials & Customer References from 71 real Hotjar customers.

Browse Hotjar Case Studies, Customer Success Stories, & Customer References from 53 businesses that use Hotjar.

Watch Hotjar Customer Videos to learn why 8 businesses chose Hotjar.