Hotjar

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Read 72 Hotjar reviews and testimonials from customers, explore 53 case studies and customer success stories, and watch 9 customer videos to see why companies chose Hotjar as their Analytics & Forecasting Software

Hotjar is a new powerful way to reveal true website user behaviour and experiences in one central tool giving you the big picture of how you can improve your site's UX and conversion rates. All your data is securely stored in the cloud and is accessible at lightning speed. Their team work on the compelling challenges that come with large-scale web traffic and analytics, on a product that has a real impact on the thousands of users they support around the world. They work in an agile environment, 100% remotely, and actively encourage both personal and professional growth; always be learning is one of their core values.

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Customer Rating Review Scorebased on 3018 reference ratings
4.7/5.0 (3018)

Featured Testimonials

  • “We knew the relaunch would have an impact on our conversion rate. We saw, especially with the UK website, that customers could no longer find what they were looking for.”

  • "When we receive a support ticket, we use Hotjar recordings to find that user's session with their consent. We then watch it, log the bug, and attach the recording to the ticket. This saves hours of work since we don’t have to recreate the problem itself."

  • "We wanted to decrease website drop-off rate. We needed to identify the cause, but we weren’t sure if Hotjar would give us the solution we needed."

Featured Case Studies

  • How Vimcar grew leads by 24% and boosted traffic by 2.5x

  • How UX studio uses Hotjar Engage to recruit the right research participants faster and more effectively

  • How Mizzen+Main Increased Add-to-Carts by 39% in Three Weeks

Featured Customer Videos

Additional Hotjar Information & Resources

Read Hotjar Reviews, Testimonials & Customer References from 72 real Hotjar customers.

Browse Hotjar Case Studies, Customer Success Stories, & Customer References from 53 businesses that use Hotjar.

Watch Hotjar Customer Videos to learn why 9 businesses chose Hotjar.