OVERALL CUSTOMER
REFERENCE RATING
4.7
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"We like to make people happy at reed.co.uk and Hotjar shows us how well we're doing...."
Brett Orr
Lead Product Owner
"With the big enterprise clients we deal with adding new tools to the mix is our number 1 blocker. Hav..."
Martin Stone
Head of Research
"My concern was around user privacy, what is/isn’t revealed, and how that kind of data is stored. I wa..."
Jeff Bronson
Business Analyst
"It was easy to get the team to use Hotjar because of its user friendly and intuitive nature...."
Eliana Cameira
Growth Marketer
"Hotjar helps us empathize with our users. It reminds us that there are real human beings on the other..."
Juan Fernandez
Head of Product
"Hotjar helped us identify two major barriers to conversion. Addressing these issues allowed us to inc..."
Simon Tinsley
Growth Manager
"After looking at a lot of recordings, heatmaps, and getting feedback from the polls we got a good ide..."
Sam Mallikarjunan
Principal Marketing Strategist
"Hotjar really empowers you to be able to see exactly what your users are doing, how they’re feeling a..."
Karl Rowlands
UX Manager
"Hotjar was our first choice for heat mapping because of what we had heard in the market and also beca..."
Shiv Sharma
Head of Content
"Hotjar allows us to see when we get things right but more importantly when we haven't, allowing us to..."
Kristine Kalnina
Product Manager
"The changes made from the Hotjar feedback poll gave us enough confidence to begin designing the new p..."
Eric Peters
Senior Growth Marketer
"67% of customers mention bad experience as a reason for leaving 91% will go without letting you know..."
Esteban Kolsky
CEO
"A lot of tools try to sell you on the low price, but they ‘forget’ to tell that implementing can cost..."
Gregor Doornbosch
UX Designer
"Hotjar is like SurveyMonkey, Crazy Egg and a bunch of other amazing tools at the fraction of a price...."
Ved Ristic
AskMen
"I was using Crazy Egg and Optimizely, but when I started using Hotjar as a BETA tester, I was blown a..."
Garrett Mehrguth
President and Founder
"We love Hotjar’s Incoming Feedback because it gives us instant feedback from our clients' shoppers. I..."
Noelle Smith
Conversion Analyst

Testimonials & Customer References of individual Hotjar customers - their endorsements, recommendations, and customer success results of using the software or service. Read these Testimonials & Customer References to decide if Hotjar is the right business software or service for your company.

We monitor all 36 testimonials to prevent fraudulent testimonials and keep all our testimonials quality high. We only post testimonials verified by the vendor. Verified testimonials require that customer is an actual user of the product.