“We are managing all aspects of our customer records with Sunrise, including 1,000 contracts and over 25,000 customer assets – in our database. As well as managing our IT services to customers Sunrise encompasses the whole of our customer relationship, from initial sales through to contract management, order processing, tracking …

“Thanks to Sunrise ITSM SaaS we are now aligned to ITIL and can push this approach through the entire business. All Sunrise users, up to senior management, can see the difference now we have upgraded to SaaS.”