272 Qualtrics Testimonials

“We’ve put in a great foundational building block that will now power our organisation into the future, to be successful year after year after year. The Qualtrics platform has helped put CX at the heart of the business, drove a cultural change that will deliver sustainable, competitive advantage.”

"With a hair care portfolio that boasts three billion-dollar brands, you can imagine that even a small change to a package design or a tweak to a message can have a huge impact on sales. P&G takes these things very seriously, and TESTS THE IMPACT OF EVERY ACTION WITH QUALTRICS before implementing it."

"Qualtrics is a key tool that allows us to prioritize actions with the greatest impact on the experience. Previously we had a survey delivery provider, but to analyze the information and generate the visualizations we had to export the data, clean it, and analyze it manually. Today, with Qualtrics, we have more than a provider, we have an ally in experience management."

“With Qualtrics, our small team can conduct research across every area of the organization that we simply didn’t have the resources to do before. We have dramatically improved the turnaround time to distribute surveys and get actionable results. Our stakeholders love the ability to view their report data in real time, particularly the ability to scroll through comments.”

“Clayton Homes’ purpose is ‘Opening doors to a better life, one home at a time.’ Qualtrics helps us achieve this mission by delivering the first-hand knowledge we need from both customers and team members in a robust, easy-to-use platform. With Qualtrics we have a steady stream of quality insight at our fingertips.”

“We needed a better pulse on these individuals to make sure they were experiencing the outcomes intended by our programs, and Qualtrics has added real value to that effort.”

“Even with a small research team, we are able to respond to all requests and make more of an impact on the organization, as well as think of new ways to use Qualtrics for data collection of all kinds. It makes a huge difference to have centralized data and an enterprise tool with advanced features and a secure, role-based access. And the great customer service at Qualtrics makes them feel like a ‘partner’ rather than simply a vendor.”

“Our Fortune 500 clients are spending millions of dollars in advertising so it has to be right. Timing is critical and they count on us to deliver quick and accurate results. When we saw the ease of use and advanced features of Qualtrics, we were hooked. Having both simplicity and sophistication in a single platform gives us the best of both worlds.”

“In academia, the use of Qualtrics can be far more dynamic than just handing out a quick survey on a course assessment. It’s invaluable.”

"With our HOVR line, we’ve gained a foothold in a space we didn’t have before. Now we can do that again, and again, and again."

"The Qualtrics platform has really allowed us to understand at a deeper level what outdoor family enthusiasts are looking for It’s changing how we advertise, it’s changing our creative content, and it’s changing how we think about what we put in our stores."

"The XM platform is the right technology to match our vision of making every experience as good as our product experience."

“Qualtrics allows us to collect feedback from our customers wherever they are interacting with a product.”

“Qualtrics allows us to continually reinforce the link between employee and customer experience. When our employees are engaged, our customers are advocating our brand. That, for us, is the way forward.”

“Qualtrics experience data humanizes the work we're doing, and that close connection with our customers is what will continue to set us apart in the future."