283 Qualtrics Testimonials

“I used Qualtrics to collect a wide range of survey data from the 112 local Girl Scouts councils, which I then was able to turn into the first-ever comparative report on five key business questions. The report contained over 20 charts and graphs and was customized for each council. When we wanted to conduct our next round of surveying & reporting, Qualtrics made it easy for us to create separate question sets for councils that did not respond to our initial survey, eliminating repeat questions."

“Not only has Qualtrics united our large corporation, but it’s greatly improved our research and as a result the overall experience of our customers.”

“We have become an intensely data-driven organization because we can gather customer insight ridiculously fast with Qualtrics. Our executives simply won’t make big decisions without good data. We are savings tens of thousands of dollars by making decisions based on facts, rather than intuition.”

“Our president is deeply committed to customer satisfaction and sees every survey. We value every comment and want to ensure that we act quickly on any concerns. Qualtrics is now an essential part of business. We can’t imagine living without it.”

“Our guests are passionate about our parks—they visited growing up, and now a lot of them bring their kids. They tell us what they think in the hope that we’ll use their feedback to make the park better for their next visit. We work very hard not to let them down. Managers at every level of the organization pore over the data we collect to make both daily operational and long-term strategic decisions.”

“We strive to be the voice of the customer, not of the corporation. If customers are asked to share their opinion and time, we have to turn it into real insights for the company and real benefits for the customer—we couldn’t do that without an innovative partner like Qualtrics.”

“With Qualtrics we have improved our ability to widen the scope of our research initiatives. We can generate real-time reports in minutes to review in our weekly senior leadership meetings. I can even do cross-tab reports in two clicks.”

“With Qualtrics Site Intercept, we thought we were getting a simple tool that would perform like standard online advertising, but a 30% click-through rate exceeded our expectations. We are getting people to interact with our marketing messages at a higher level than we anticipated. The best part is that our marketing team can deploy all our online promotions, without needing help from our IT department.”

“Qualtrics is an amazing research platform and is easily the best tool we use. Its intuitive interface makes managing surveys from creation to analysis a snap and allows LATAM to make critical business decisions with customer feedback at the forefront.”

“Our customer insights used to be very anecdotal, but with Qualtrics we can identify our customers’ wants, needs, and expectations. We’re now able to actually know not guess.”

“The functionality of Qualtrics is on a completely different level than any other digital survey solution out there.”

“We were in the process of revamping our website when we saw Qualtrics Site Intercept and were blown away. Our hotels love the ability to provide special offers for their target audiences and our website visitors like the personalized touch. The product’s ease of use allows us to change website content in minutes and without having to bother IT.”

“Qualtrics is essential to our voice of the customer program. We are now able to proactively follow-up with customers when necessary improving their customer satisfaction and overall experience with Extra Space Storage.”

“With Qualtrics, our small team can conduct research across every area of the organization that we simply didn’t have the resources to do before. We have dramatically improved the turnaround time to distribute surveys and get actionable results. Our stakeholders love the ability to view their report data in real time, particularly the ability to scroll through comments.”

“Clayton Homes’ purpose is ‘Opening doors to a better life, one home at a time.’ Qualtrics helps us achieve this mission by delivering the first-hand knowledge we need from both customers and team members in a robust, easy-to-use platform. With Qualtrics we have a steady stream of quality insight at our fingertips.”