269 Qualtrics Testimonials

"With our annual survey, we only find out about dissatisfied customers when it’s too late. This damages customer relationships and, over time, we risk losing them."

"We’re focusing on the actions that will have the biggest impact on employee advocacy and loyalty. For us, it’s about listening to employees on a much more frequent basis than we did when we ran a traditional engagement program."

“In Japan and Korea subscription and memberships aren’t as ingrained as they are in the US. Do we need to invest more in those regions to shift those perceptions? With the tracker, we can make more informed decisions about these initiatives and share data with the right teams.”

“We have a wide range of products with many components so it is important that we get insights into all facets of the product experience. With the ability to do more research in-house, we have the flexibility to do it faster and with greater control.”

“The Qualtrics team was so helpful—not only did we save money, but we got results on time. I ran a study that in the past would have taken three months, in one month. Qualtrics felt like an extension of my team. We couldn’t have completed these projects without them.”

“Managing the quantitative research requests for multiple product lines was challenging before implementing Qualtrics. Now with Qualtrics Panels; a library of surveys to choose from; and the ability to easily collaborate with other research team members by sharing surveys makes managing multiple requests so much easier.”

“On my first day using Qualtrics I was able to do my survey in half the amount of time it would have taken me in Vovici—and I hadn’t even been trained in Qualtrics yet.”

“The research we can conduct with Qualtrics has made HR a more analytical and strategic function within the organization. You can’t argue with data. We are helping to drive real business changes based on employee and customer insights. As a result, our company culture is actually a huge competitive differentiator.”

“With Qualtrics 360, we have complete control over the 360-degree feedback process with the ability to customize forms, integrate our own content, and run our own reports. When we have questions, the customer service from Qualtrics has been phenomenal. We have a culture of providing exceptional service for our customers, known as Fanatical Support®, so it’s nice for us to be on the other side of great support with the Qualtrics team.”

“Almost everything we can think of, we can build in Qualtrics. Other survey platforms we have used don’t even come close."

“We have a sophisticated website and need to ensure that we are giving customers the best possible experience. With Qualtrics, we can gather more types of consumer insight than we could before and with high quality surveys that match our brand.”

“Not only has Qualtrics united our large corporation, but it’s greatly improved our research and as a result the overall experience of our customers.”

“I don’t have to babysit this stuff like I did before. It just works.”

“Qualtrics is a really easy way to not only collect the data, but to figure out how to turn that data into actionable information.”

“Our research budget hasn’t changed, but we have increased the volume of research we are doing across the organization. The word is getting out about Qualtrics. People always want more data. Qualtrics helps our research team conduct diverse studies that would cost hundreds of thousands of dollars to outsource.”