272 Qualtrics Testimonials

“Today’s consumers are not as brand loyal as they used to be, so our products have to be right. The customer is boss and we listen. Even a slight ranking change can make a difference of millions of dollars. With the ability to adjust quickly based on consumer feedback, we can see a direct and positive impact on our profitability.”

"We wanted to create a completely new brand from the merger of our existing ones. Our customer promise is to transform how people receive tech services."

"We’ve made informed changes to 60% of our product development roadmap using Qualtrics."

“The Qualtrics team was so helpful—not only did we save money, but we got results on time. I ran a study that in the past would have taken three months, in one month. Qualtrics felt like an extension of my team. We couldn’t have completed these projects without them.”

“Managing the quantitative research requests for multiple product lines was challenging before implementing Qualtrics. Now with Qualtrics Panels; a library of surveys to choose from; and the ability to easily collaborate with other research team members by sharing surveys makes managing multiple requests so much easier.”

“On my first day using Qualtrics I was able to do my survey in half the amount of time it would have taken me in Vovici—and I hadn’t even been trained in Qualtrics yet.”

“The research we can conduct with Qualtrics has made HR a more analytical and strategic function within the organization. You can’t argue with data. We are helping to drive real business changes based on employee and customer insights. As a result, our company culture is actually a huge competitive differentiator.”

“With Qualtrics 360, we have complete control over the 360-degree feedback process with the ability to customize forms, integrate our own content, and run our own reports. When we have questions, the customer service from Qualtrics has been phenomenal. We have a culture of providing exceptional service for our customers, known as Fanatical Support®, so it’s nice for us to be on the other side of great support with the Qualtrics team.”

“Almost everything we can think of, we can build in Qualtrics. Other survey platforms we have used don’t even come close."

“We have a sophisticated website and need to ensure that we are giving customers the best possible experience. With Qualtrics, we can gather more types of consumer insight than we could before and with high quality surveys that match our brand.”

“Not only has Qualtrics united our large corporation, but it’s greatly improved our research and as a result the overall experience of our customers.”

“I don’t have to babysit this stuff like I did before. It just works.”

“Qualtrics is a really easy way to not only collect the data, but to figure out how to turn that data into actionable information.”

“Our research budget hasn’t changed, but we have increased the volume of research we are doing across the organization. The word is getting out about Qualtrics. People always want more data. Qualtrics helps our research team conduct diverse studies that would cost hundreds of thousands of dollars to outsource.”

“Qualtrics is so flexible and their account team is awesome! With Qualtrics we’re able to collect more data to make better decisions so we can be right more often. Having a single platform for research allows our team to conduct any kind of research in-house, whether for customer feedback to improve NPS, market research for product development, or employee feedback to build a great culture. Qualtrics helps us be smart and nimble.”