“Qualtrics gives me total control of the survey process from the creation all the way through to publishing the results. In the past, I had to wait for someone in another department to make time to analyze the raw data. Sometimes that meant waiting several months. Now I can finish …

“Managing the quantitative research requests for multiple product lines was challenging before implementing Qualtrics. Now with Qualtrics Panels; a library of surveys to choose from; and the ability to easily collaborate with other research team members by sharing surveys makes managing multiple requests so much easier.”

"Every employee, from the frontline to the office, has a place here. They’re welcomed, revered and a part of the things we do. We wanted more capabilities to help unlock doors, take away resistance or friction, and understand how we can improve experiences to ensure employees continue to feel like …

“We looked at 10 different solutions before we found exactly what we needed with Qualtrics. We’ve doubled our business in the past year with the ease-of-use and increased speed of doing research. In the time it takes to get a cup of coffee, we can produce top-line reports for our …

“All of our studies require pre-qualification and now we can qualify participants in five minutes online, instead of 20 minutes on a phone call. Qualtrics helps us maintain our pricing and profit margins in a competitive industry.”

“We had seamless account service with the Qualtrics Panels team and impeccable response times. With a dedicated account manager to run the process, we got the results we needed in a weekend. Having the right data, at the right time, from the right audience made all the difference. We saved …

“Now we can create surveys in hours, rather than waiting weeks for a third-party firm, and without any programming. We’re growing both the scope and scale of our research and can do ten times the amount of research we could do in the past."

“There hasn’t been anything we’ve wanted to do that we haven’t been able to do using Qualtrics Research Suite. Qualtrics has paid for itself with the reduction of outsourced research costs and the ability to do more of our own research faster and better."

“Qualtrics has been a lifesaver in our ability to support complex surveys to capture the level of consumer data necessary to drive business decisions for all of our brands. We are excited to use Qualtrics to support our net promoter and point-of-sale surveys.”

“Using Qualtrics, we can create even complex surveys in a matter of hours that match our branding and that are engaging, not overwhelming, for respondents. We get a more sophisticated feel, without extra set-up time.”

“Our consumers love to share their opinions and Qualtrics captures this feedback first-hand. This consumer insight is invaluable to the growth of Yankee Candle and allows us to continually meet our consumers’ needs.”

“Because Qualtrics is so user friendly and efficient, we have been able to ask our customers about many topics; everything from evaluating and defining our shipping and service strategy based on consumer feedback to keeping a pulse on our overall customer satisfaction. We are a highly data-driven organization and the …

“We achieved a 97% on-time completion rate for our performance reviews this year because we made the process so easy with Qualtrics 360. We received overwhelmingly positive response from managers and associates on both the process and the relevance of the final results. One manager commented that one review used …

“Today’s consumers are not as brand loyal as they used to be, so our products have to be right. The customer is boss and we listen. Even a slight ranking change can make a difference of millions of dollars. With the ability to adjust quickly based on consumer feedback, we …

“We have a wide range of products with many components so it is important that we get insights into all facets of the product experience. With the ability to do more research in-house, we have the flexibility to do it faster and with greater control.”