272 Qualtrics Testimonials

"Qualtrics allows us to deliver an employee experience platform for the whole spectrum of government, from those experienced in data analytics and BI through to employees that need something accessible and useful."

“Qualtrics provides Clarins with a modern platform, helping us capture insights, identify opportunities, and act in real time to continually improve the customer experience, both offline and online. Qualtrics was first launched in Clarins APAC in 2020, and has since been implemented in the EMEA region in April 2021.”

"We’re hearing, we’re listening to what they want. And then we’re actually implementing the changes that they’re requesting.”

“With Qualtrics, we created an automated customer satisfaction program that seemed almost impossible a year ago. Now we can capture real-time, aggregated data that helps us make more data-driven decisions. With the ability to do more research in house, our small team can not only do more with less, but we are also able to make better use of our outsourcing budget.”

“It wasn’t worth the effort or time that I was putting in trying to get our vendor to make changes quickly. Now, using Qualtrics, we can make survey changes and get results in no time. It’s been a great benefit to the team and to the business.”

“Qualtrics helps Cricket deliver on providing the best possible customer experience by capturing and delivering consumer feedback throughout the organization at a granular level. This real-time consumer feedback is the backbone to our organization’s ability to deliver innovative products in a fast-paced market.”

“Qualtrics allows Tribune to be more in tune with consumer desires as the news media landscape changes. We now have a central research department that can share consumer feedback across departments to capitalize on key findings regardless of the source.”

“Qualtrics has given us an edge. We know what we want to do, and now we’re not limited by time or resources. We have the flexibility to understand our many audiences quickly by doing more research faster and better. Our executive team is also noticing the increased speed and quality of insight which has raised the effectiveness and visibility of our research team.”

“The Qualtrics approach to service and training is also exceptional. Some of the service has amazed me at times by going well beyond our expectations.”

“Qualtrics gives us a competitive advantage as we can we can demonstrate how online research is a better value than phone surveys. Using a variety of question types and audio-visual components makes a huge difference in helping respondents understand complex issues.”

“We use Qualtrics Panels for our online studies where we need specific types of respondents across multiple industries. The Qualtrics Panels team has been great in helping us find the right participants in a short amount of time. We’re a small group, so having a dedicated Qualtrics project manager to oversee our projects is like having an extension of our team.”

“We needed a more robust and flexible assessment platform to meet the requirements of our large, global client organizations. With Qualtrics 360, we can design and generate our own reports, speeding up the engagement process and allowing us to provide clients with actionable data. Qualtrics also gives us the ability to provide both hierarchical and longitudinal reports, which has been a key differentiator in our assessment business offering. Delivering high-quality reports greatly improves our ability to help clients achieve measurable results – particularly where we are repeating assessments and redefining benchmarks for our clients.”

“Qualtrics is the only research platform I would ever use to power my business. Without it, I couldn’t continue to provide the top gaming companies in the industry with the lowest costs and fastest turnaround. Qualtrics offers unmatched speed, flexibility and customer service.”

“We couldn’t find another product on the market with the flexibility that we get with Qualtrics 360. It’s also easy to use so it doesn’t take a week of training to learn or teach. We have raised our level of service with the ability to conduct professional assessments and generate fast, customized reports for our global customers.”

“Using Qualtrics is professionally satisfying because it makes it enjoyable to figure out solutions for our clients. Qualtrics has created a complete line of business for us and we love helping Qualtrics clients take their research to the next level. No other solution on the market offers the same capabilities for the price.”