“Each month we send surveys to all stores that have undergone a remodel/reset to solicit feedback from the store manager regarding the execution of the project. The results are reviewed each month by my team of area managers and setup project managers to ensure we are delivering a thoroughly executed project. We continually look to improve our processes, and the feedback we receive via the Qualtrics survey tool is invaluable.”
“Before Qualtrics, we conducted research with online subject pools that was ad hoc, very expensive, and rife with errors. Other products we tried lacked sophistication to do academic research; they were basically polling tools. Qualtrics Research Suite really facilitated the transition to being able to conduct larger-scale, quicker, more efficient experiments using just online subject pools.”
“Qualtrics is so flexible and their account team is awesome! With Qualtrics we’re able to collect more data to make better decisions so we can be right more often. Having a single platform for research allows our team to conduct any kind of research in-house, whether for customer feedback to improve NPS, market research for product development, or employee feedback to build a great culture. Qualtrics helps us be smart and nimble.”
“It wasn’t worth the effort or time that I was putting in trying to get our vendor to make changes quickly. Now, using Qualtrics, we can make survey changes and get results in no time. It’s been a great benefit to the team and to the business.”
“Qualtrics helps Cricket deliver on providing the best possible customer experience by capturing and delivering consumer feedback throughout the organization at a granular level. This real-time consumer feedback is the backbone to our organization’s ability to deliver innovative products in a fast-paced market.”
“Qualtrics allows Tribune to be more in tune with consumer desires as the news media landscape changes. We now have a central research department that can share consumer feedback across departments to capitalize on key findings regardless of the source.”
“Qualtrics has given us an edge. We know what we want to do, and now we’re not limited by time or resources. We have the flexibility to understand our many audiences quickly by doing more research faster and better. Our executive team is also noticing the increased speed and quality of insight which has raised the effectiveness and visibility of our research team.”
“The Qualtrics approach to service and training is also exceptional. Some of the service has amazed me at times by going well beyond our expectations.”
“Qualtrics gives us a competitive advantage as we can we can demonstrate how online research is a better value than phone surveys. Using a variety of question types and audio-visual components makes a huge difference in helping respondents understand complex issues.”
“We use Qualtrics Panels for our online studies where we need specific types of respondents across multiple industries. The Qualtrics Panels team has been great in helping us find the right participants in a short amount of time. We’re a small group, so having a dedicated Qualtrics project manager to oversee our projects is like having an extension of our team.”
“We needed a more robust and flexible assessment platform to meet the requirements of our large, global client organizations. With Qualtrics 360, we can design and generate our own reports, speeding up the engagement process and allowing us to provide clients with actionable data. Qualtrics also gives us the ability to provide both hierarchical and longitudinal reports, which has been a key differentiator in our assessment business offering. Delivering high-quality reports greatly improves our ability to help clients achieve measurable results – particularly where we are repeating assessments and redefining benchmarks for our clients.”
“Qualtrics is the only research platform I would ever use to power my business. Without it, I couldn’t continue to provide the top gaming companies in the industry with the lowest costs and fastest turnaround. Qualtrics offers unmatched speed, flexibility and customer service.”
“We couldn’t find another product on the market with the flexibility that we get with Qualtrics 360. It’s also easy to use so it doesn’t take a week of training to learn or teach. We have raised our level of service with the ability to conduct professional assessments and generate fast, customized reports for our global customers.”
“Using Qualtrics is professionally satisfying because it makes it enjoyable to figure out solutions for our clients. Qualtrics has created a complete line of business for us and we love helping Qualtrics clients take their research to the next level. No other solution on the market offers the same capabilities for the price.”
“Using Qualtrics and our analytics services, we can deliver innovative projects for our clients and provide them with real-time quick results. Qualtrics also gives us a technical edge with the ability to integrate with other applications (BI, CRM, Analytics, etc.) to create a complete analytics hub for our clients.”