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"Our core business is listening to our guests - listen to what they want and act on it and you’ll deliver a better business, it’s that simple."
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“There have been a number of situations where had we not had Qualtrics in place we would not have known quickly about a customer concern, if ever.”
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"Our people are our greatest asset. They’re interacting with customers and keeping our stores open and stocked, making their voice invaluable. With our focus on associate feedback, we’ve created a culture of listening that helps us take real action to improve the employee experience."
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“We simply couldn’t find a better enterprise solution – once we saw the flexibility with Qualtrics, we were sold. We are getting tremendous value for our money. For the same cost as having multiple survey subscriptions, we have standardized on a superior survey platform.”
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“Without Qualtrics we would be at a loss for collecting all of the data and feedback required to support our program. The insight we have allows us to continually drive program improvements and educate our professionals, ensuring we are doing all we can for the children.”
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“We could work with panel companies on our own, but Qualtrics Panels makes it so much easier with a dedicated account manager. We can free up time to spend on our research and analysis, rather than worrying about finding the right audience and managing quotas. The service we get from …
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“One of the biggest difficulties in measuring employee engagement was the amount of time it took to get reports back on the data. Even then, our managers didn’t have any ability to segment or drill down into the data. With Qualtrics, we now own our employee engagement process and can …
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“There is a new level of excitement across all of Jackson Healthcare operating companies about market research because of Qualtrics. This enthusiasm is truly empowering to our operating companies and has created greater thought leadership for Jackson Healthcare during such a vulnerable time in our industry.”
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“We went from having a variety of survey tools across the organization to standardizing a single, enterprise platform. Now we can share best practices across groups and we’ve eliminated redundant survey work. We can also create reports in the blink of an eye.”
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“The product is so easy to use that I can create a great looking pop-over in minutes with interesting imagery, a good question, and the right branding. The fact that I am a lawyer and am changing website content means that anyone can do it.”
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“Qualtrics Site Intercept gives us the flexibility to change our website on the fly, whether responding to breaking news or highlighting top stories. We can provide website visitors with targeted and relevant content, so we’re not bombarding them with messages that don’t make sense. By using Site Intercept, we can …
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“Our clients are top Fortune 50 brands with exceptionally high standards. To get the right insights from our large population of digital moms, we had to become a powerful research company, as well as a media company. Our clients count on us to provide the real-time research that drives their …
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“Whatever we can think of to do, we can do with Qualtrics Site Intercept. One afternoon, we put together a ‘weather sentiment’ survey to find out the effects of a cold snap on certain product categories. We set it up in three hours on a Friday afternoon and by Monday …
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“We can put promotions in front of users in real-time, creating a natural flow for users to click on them. We’re driving more traffic and more revenue as a result. Qualtrics Site Intercept is very easy to use. We can set up new promotions, sweepstakes and Facebook campaigns in a …
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“With Qualtrics, we created an automated customer satisfaction program that seemed almost impossible a year ago. Now we can capture real-time, aggregated data that helps us make more data-driven decisions. With the ability to do more research in house, our small team can not only do more with less, but …