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"Our ambition is to be the best place to work in Australia. Listening to and acting on the feedback from our people is one of the key levers for us to evolve our people experience to realise this. Real-time feedback from our employee surveys in Qualtrics helps us do this.”
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"It’s much easier to implement, a better experience for our customers and there's outstanding support to help us make the most of our program."
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“Qualtrics has allowed us to better serve our customers and distributors. We now have a real-time pulse and are able to change with the needs of our customers and distributors. We’re not only seeing huge cost savings but also a significantly high customer satisfaction rate as a result.”
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“Everyone is in a hurry for data. With Qualtrics, we can create a survey in a couple of hours, send it out on a Friday, and have all the insights we need by Monday. Having the data to validate our decisions keeps us from making risky decisions. We also increase …
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“Qualtrics has been a priceless addition to my research toolbox. Our executives are now able to keep a pulse on the business in real time, which is instrumental to our day-to-day operations. We see Qualtrics supporting future research for our HR and advertising teams.”
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“Qualtrics gives us a scalable solution for our small internal team to conduct real-time research across our expansive portfolio of brands. Consumer insight is part of our long-term initiative at Wolverine Worldwide. We are already seeing consumer feedback impact our product design and testing, retail stores and ecommerce sites, and …
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“Qualtrics won us over by providing a flexible technology platform. We needed to have the ability to run surveys swiftly, customize the questionnaires, and run our own reports. Using Qualtrics, we can administer multi-rater reviews across our entire global workforce and reinforce everyone’s accountability for personal development.”
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“Qualtrics allows us to be more responsive to our research needs with a more cost-effective approach, instead of being required to outsource research or, in some cases, not conduct research altogether because of budget constraints. Now we are able to help guide the business in near real-time with more consumer …
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“With Qualtrics, E*TRADE executes five times the amount of advertising research—and we do it in half the time for one-third the cost. We can’t afford to wait weeks for reports. Getting feedback in a matter of days to make data-driven decisions can make all the difference. It helps make our …
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“Since we don’t have a commodity to offer in the financial services market, America First Credit Union has to provide the best possible experience to its members every day. Qualtrics allows us to put our members first because we can act quickly on real-time feedback.”
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“With Qualtrics we are able to keep our research in-house because it is so easy to manage surveys and analyze the data. This is critical in order for ING to be able to take immediate action based on the client and employee feedback we are capturing.”
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“After a one-hour demo, we were ready to program a survey and send it out the next day. The Qualtrics user interface is so clean, easy and intuitive and allows us to create more visually appealing surveys. Even our agents commented that they had never seen a survey like this …
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“We have become an intensely data-driven organization because we can gather customer insight ridiculously fast with Qualtrics. Our executives simply won’t make big decisions without good data. We are savings tens of thousands of dollars by making decisions based on facts, rather than intuition.”
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“Voice of the customer feedback is extremely important to our executive team. We couldn’t remain competitive without it. With Qualtrics, we’re able to tap insights from thousands of customers that we couldn’t reach in the past. Not only do we get more relevant data to run our business, but we …
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“We simply couldn’t find a better enterprise solution – once we saw the flexibility with Qualtrics, we were sold. We are getting tremendous value for our money. For the same cost as having multiple survey subscriptions, we have standardized on a superior survey platform.”