“Managing the quantitative research requests for multiple product lines was challenging before implementing Qualtrics. Now with Qualtrics Panels; a library of surveys to choose from; and the ability to easily collaborate with other research team members by sharing surveys makes managing multiple requests so much easier.”

“With Qualtrics, we are able to drive business decisions based on the needs and desires of our actual customer base instead of sitting in a closed conference room making those decisions on our own. The surveys are easy to use and customize, and they deliver information that is easy to …

“With Qualtrics, we created an automated customer satisfaction program that seemed almost impossible a year ago. Now we can capture real-time, aggregated data that helps us make more data-driven decisions. With the ability to do more research in house, our small team can not only do more with less, but …

“Every organization that we’ve worked with—I’m extremely proud of them and what they’ve been able to accomplish. Without Qualtrics, we would not have been able to assess our impact and improve the program.”

“Qualtrics is the difference between success and failure. It’s just that simple.”

“Qualtrics helps us achieve true customer centricity every day.”

“Digital efficiency is key for helping companies scale quickly but it also diminishes the human connection that’s essential for successful service execution. Qualtrics improves both our efficiency and our human connection with customers. They’ve never been happier or more loyal. That makes us happy.”

"AI allows us to mature our practice by freeing up time to explore deeper, more complex correlations between data as opposed to spending time on first-level coding.”

"Because of the branded panel we created, I can do more research and our surveys break through the clutter. Additionally, the rich respondent profiles help me target my surveys IN A MATTER OF MINUTES. I can send surveys to the right people and I don't worry about inundating alumni with …

"The use of Qualtrics at Michigan has really exploded. When you give people access to a ROBUST, INTUITIVE SOLUTION like Qualtrics, they figure out ways to solve all their own research problems."

"When we re‐launched the site in 2013, Qualtrics was the tool we used to collect consumer feedback to improve the site. In 2014, HealthCare.gov attracted 1.3 billion unique page views, which created the very complex task of soliciting feedback and making targeted improvements to a website used by millions upon …

"Before Qualtrics, our surveys were inefficient and suffered from historically low response rates. With Qualtrics, we were able to create surveys that YIELDED 20X HIGHER CLICK THROUGHS IN 80% LESS TIME! The insights are resulting in real business outcomes like increased online visitor satisfaction driven by 66% fewer popups, increased …

"A technology like Qualtrics allows us to SOLVE problems we couldn’t solve otherwise. We’re collecting data beyond just ENGAGEMENT and it’s helping us drive real change."

"With a hair care portfolio that boasts three billion-dollar brands, you can imagine that even a small change to a package design or a tweak to a message can have a huge impact on sales. P&G takes these things very seriously, and TESTS THE IMPACT OF EVERY ACTION WITH QUALTRICS …

"Before this process, there was uncertainty around the state of talent. Now, we can provide REPORTING and RESULTS immediately."