272 Qualtrics Testimonials

"If you want great creative content, you have to build great tools for the people that make it. Qualtrics has been a good partner in helping us get a better understanding of creators needs."

“Scaling a research function as we have means our ability to react and respond to customer preferences is unrivalled. This helps us drive better customer satisfaction and revenue across our brands, whilst uplifting our team’s capabilities.”

“As we strive to be even more customer obsessed, we're committed to being data-driven, running experiments, and rapidly prototyping and learning. We're partnering with Qualtrics to really accelerate that journey for us.”

“Other utilities around the country have called us to ask us how we did this bill transformation, and how we did it so quickly. Well, we used Qualtrics."

“From employee participation to leadership action, they’re the fastest, most effective engagement surveys we’ve ever done, and the results show. Our attrition model has improved by 10X.”

“Every organization that we’ve worked with—I’m extremely proud of them and what they’ve been able to accomplish. Without Qualtrics, we would not have been able to assess our impact and improve the program.”

“Qualtrics is the difference between success and failure. It’s just that simple.”

“Qualtrics helps us achieve true customer centricity every day.”

“Digital efficiency is key for helping companies scale quickly but it also diminishes the human connection that’s essential for successful service execution. Qualtrics improves both our efficiency and our human connection with customers. They’ve never been happier or more loyal. That makes us happy.”

“We’ve made huge leaps forward using Qualtrics in our platform for surveys at Autodesk. Most Autodesk teams have converted over to Qualtrics and most people love it! We have over 200 users of Qualtrics who are survey authors and about 100 more who are survey viewers. Our company is going through some changes in our business model, so it’s really important that we understand what our customers have to say. For example, when support interaction surveys reveal issues, Qualtrics triggers responses within our organization to make sure customers receive follow-up support.”

"Because of the branded panel we created, I can do more research and our surveys break through the clutter. Additionally, the rich respondent profiles help me target my surveys IN A MATTER OF MINUTES. I can send surveys to the right people and I don't worry about inundating alumni with too many feedback requests."

"The use of Qualtrics at Michigan has really exploded. When you give people access to a ROBUST, INTUITIVE SOLUTION like Qualtrics, they figure out ways to solve all their own research problems."

"When we re‐launched the site in 2013, Qualtrics was the tool we used to collect consumer feedback to improve the site. In 2014, HealthCare.gov attracted 1.3 billion unique page views, which created the very complex task of soliciting feedback and making targeted improvements to a website used by millions upon millions of Americans. OPTIMIZING THE USER EXPERIENCE plays a critical role in helping millions of individuals and small businesses identify insurance options in their state."

"Before Qualtrics, our surveys were inefficient and suffered from historically low response rates. With Qualtrics, we were able to create surveys that YIELDED 20X HIGHER CLICK THROUGHS IN 80% LESS TIME! The insights are resulting in real business outcomes like increased online visitor satisfaction driven by 66% fewer popups, increased NPS, increased conversion rates, and incremental revenue streams."

"A technology like Qualtrics allows us to SOLVE problems we couldn’t solve otherwise. We’re collecting data beyond just ENGAGEMENT and it’s helping us drive real change."