283 Qualtrics Testimonials

“Qualtrics has been a lifesaver in our ability to support complex surveys to capture the level of consumer data necessary to drive business decisions for all of our brands. We are excited to use Qualtrics to support our net promoter and point-of-sale surveys.”

“Qualtrics has been a priceless addition to my research toolbox. Our executives are now able to keep a pulse on the business in real time, which is instrumental to our day-to-day operations. We see Qualtrics supporting future research for our HR and advertising teams.”

"We have done several COVID19 projects, but this is by far the largest and most sophisticated effort. It has increased our capacity to monitor very large numbers of cases and contacts, and continue to do the best public health to contain the spread of the virus."

“Every organization that we’ve worked with—I’m extremely proud of them and what they’ve been able to accomplish. Without Qualtrics, we would not have been able to assess our impact and improve the program.”

“Qualtrics is the difference between success and failure. It’s just that simple.”

“Qualtrics helps us achieve true customer centricity every day.”

“Digital efficiency is key for helping companies scale quickly but it also diminishes the human connection that’s essential for successful service execution. Qualtrics improves both our efficiency and our human connection with customers. They’ve never been happier or more loyal. That makes us happy.”

"AI allows us to mature our practice by freeing up time to explore deeper, more complex correlations between data as opposed to spending time on first-level coding.”

"Because of the branded panel we created, I can do more research and our surveys break through the clutter. Additionally, the rich respondent profiles help me target my surveys IN A MATTER OF MINUTES. I can send surveys to the right people and I don't worry about inundating alumni with too many feedback requests."

"The use of Qualtrics at Michigan has really exploded. When you give people access to a ROBUST, INTUITIVE SOLUTION like Qualtrics, they figure out ways to solve all their own research problems."

"When we re‐launched the site in 2013, Qualtrics was the tool we used to collect consumer feedback to improve the site. In 2014, HealthCare.gov attracted 1.3 billion unique page views, which created the very complex task of soliciting feedback and making targeted improvements to a website used by millions upon millions of Americans. OPTIMIZING THE USER EXPERIENCE plays a critical role in helping millions of individuals and small businesses identify insurance options in their state."

"Before Qualtrics, our surveys were inefficient and suffered from historically low response rates. With Qualtrics, we were able to create surveys that YIELDED 20X HIGHER CLICK THROUGHS IN 80% LESS TIME! The insights are resulting in real business outcomes like increased online visitor satisfaction driven by 66% fewer popups, increased NPS, increased conversion rates, and incremental revenue streams."

"A technology like Qualtrics allows us to SOLVE problems we couldn’t solve otherwise. We’re collecting data beyond just ENGAGEMENT and it’s helping us drive real change."

"With a hair care portfolio that boasts three billion-dollar brands, you can imagine that even a small change to a package design or a tweak to a message can have a huge impact on sales. P&G takes these things very seriously, and TESTS THE IMPACT OF EVERY ACTION WITH QUALTRICS before implementing it."

"Before this process, there was uncertainty around the state of talent. Now, we can provide REPORTING and RESULTS immediately."