“By linking our VoC program to transactions, Qualtrics has opened up whole new possibilities in driving customer experience in the future by bringing together the rich X and O data.”

“Qualtrics gives us a scalable solution for our small internal team to conduct real-time research across our expansive portfolio of brands. Consumer insight is part of our long-term initiative at Wolverine Worldwide. We are already seeing consumer feedback impact our product design and testing, retail stores and ecommerce sites, and …

"Our core business is listening to our guests - listen to what they want and act on it and you’ll deliver a better business, it’s that simple."

"Our challenges were lack of consistent, actionable customer feedback that could be shared throughout the business. To solve that, we set up a business-wide VOC program with Qualtrics integrated into Salesforce.com. We collect customer feedback at many transactional touchpoints across the customer journey, as well as with periodic relationship and …

"Qualtrics survey data gives CBS Interactive actionable insights to improve our products and make effective sales pitches to potential clients. These insights have resulted in successful product launches, millions in increased revenue, and double‐digit increases in brand awareness, all of which help to position CBS Interactive competitively in the digital …

“We were waiting months for feedback Qualtrics was this nirvana moment. We can grab real-time information from people and know how they’re feeling about issues.”

“We use Qualtrics in all areas across the enterprise, including our dental business, stop loss and workers comp business, hospital system, and IT solutions business. We use Qualtrics in nearly every facet, for everything from employee research, to user testing, to concept and naming testing, to assessing perception of providers, …

“We use Qualtrics as a key part of our customer and market data analytics toolkit to easily collect customer insights, mine data, manage satisfaction projects, and much more. I continue to be very impressed with Qualtrics and recommend it to anyone and everyone."

“Qualtrics has given us a wonderful, easy, and hassle-free way to produce professional and clean quantitative surveys. Using Qualtrics, we've been able to develop new products for largest multinational corporates, help our clients gain insight into their strategy and operations, and embed new ways of working to improve our clients’ …

“In ten months, with the help of Qualtrics, we have fielded over 75 short polls and long-form surveys to our Soundboard members, each one averaging approximately 2,000 completed surveys. The rich insights we have gathered from this valuable resource have provided a tremendous boost to our sales and marketing efforts.”

"We recently went through an external audit for our ethics and compliance program. We detected a need to complete an assessment of our distributor network. We utilized Qualtrics to survey our leadership across the company to determine what risks were present. From the survey results, we were able to determine …

“With Qualtrics we’ve been able to achieve improved audience and market understanding, both in breadth and depth. We’ve also been able to improve our research speed and the quality of our products and services. From a customer experience standpoint, Qualtrics has helped Roche increase awareness and purchase behavior, customer satisfaction, …

“I used Qualtrics to collect a wide range of survey data from the 112 local Girl Scouts councils, which I then was able to turn into the first-ever comparative report on five key business questions. The report contained over 20 charts and graphs and was customized for each council. When …

"Qualtrics has the flexibility for me to create and administer quick and basic research, as well as very complex and in-depth programs. We are addressing business problems for internal teams and answering major questions that impact the direction of the whole company."

“Qualtrics has given us the ability to tap into our customers. B2B customers are notorious for not only being extremely fickle and difficult to reach, but expensive to reach. With Qualtrics, we’re able to send our dealer customers focused and deliberate questions and have found they want to give us …