269 Qualtrics Testimonials

“Qualtrics has been a priceless addition to my research toolbox. Our executives are now able to keep a pulse on the business in real time, which is instrumental to our day-to-day operations. We see Qualtrics supporting future research for our HR and advertising teams.”

“Qualtrics allows Tribune to be more in tune with consumer desires as the news media landscape changes. We now have a central research department that can share consumer feedback across departments to capitalize on key findings regardless of the source.”

“We are now able to more deeply understand what is most important to our patients, and we use these insights to design processes and systems to deliver exceptional experiences."

"Qualtrics survey data gives CBS Interactive actionable insights to improve our products and make effective sales pitches to potential clients. These insights have resulted in successful product launches, millions in increased revenue, and double‐digit increases in brand awareness, all of which help to position CBS Interactive competitively in the digital marketplace.”

“We were waiting months for feedback Qualtrics was this nirvana moment. We can grab real-time information from people and know how they’re feeling about issues.”

“We use Qualtrics in all areas across the enterprise, including our dental business, stop loss and workers comp business, hospital system, and IT solutions business. We use Qualtrics in nearly every facet, for everything from employee research, to user testing, to concept and naming testing, to assessing perception of providers, to brand awareness research. Qualtrics has helped greatly to drive value in many ways across our enterprise, and we look forward to continuing this effort.”

“We use Qualtrics as a key part of our customer and market data analytics toolkit to easily collect customer insights, mine data, manage satisfaction projects, and much more. I continue to be very impressed with Qualtrics and recommend it to anyone and everyone."

“Qualtrics has given us a wonderful, easy, and hassle-free way to produce professional and clean quantitative surveys. Using Qualtrics, we've been able to develop new products for largest multinational corporates, help our clients gain insight into their strategy and operations, and embed new ways of working to improve our clients’ operational efficiency and drive superior business returns. Our clients have consistently been delighted with how easily we've been able to build surveys, incorporate qualitative components, and draw deep insights from their people.”

“In ten months, with the help of Qualtrics, we have fielded over 75 short polls and long-form surveys to our Soundboard members, each one averaging approximately 2,000 completed surveys. The rich insights we have gathered from this valuable resource have provided a tremendous boost to our sales and marketing efforts.”

"We recently went through an external audit for our ethics and compliance program. We detected a need to complete an assessment of our distributor network. We utilized Qualtrics to survey our leadership across the company to determine what risks were present. From the survey results, we were able to determine the level of controls that we needed to put in place. Qualtrics was instrumental in helping us make this determination.”

“With Qualtrics we’ve been able to achieve improved audience and market understanding, both in breadth and depth. We’ve also been able to improve our research speed and the quality of our products and services. From a customer experience standpoint, Qualtrics has helped Roche increase awareness and purchase behavior, customer satisfaction, loyalty, and advocacy. A bonus is that we’ve been able to increase our ability to connect employee engagement to customer experiences.”

“I used Qualtrics to collect a wide range of survey data from the 112 local Girl Scouts councils, which I then was able to turn into the first-ever comparative report on five key business questions. The report contained over 20 charts and graphs and was customized for each council. When we wanted to conduct our next round of surveying & reporting, Qualtrics made it easy for us to create separate question sets for councils that did not respond to our initial survey, eliminating repeat questions."

"Qualtrics has the flexibility for me to create and administer quick and basic research, as well as very complex and in-depth programs. We are addressing business problems for internal teams and answering major questions that impact the direction of the whole company."

“Qualtrics has given us the ability to tap into our customers. B2B customers are notorious for not only being extremely fickle and difficult to reach, but expensive to reach. With Qualtrics, we’re able to send our dealer customers focused and deliberate questions and have found they want to give us input. Response rate has increased and so has engagement with our brand. We net out positively because of Qualtrics.”

“With Qualtrics we’ve been able to achieve improved audience and market understanding, improve our rapid research capability, and help our clients increase their employee engagement, customer satisfaction, loyalty and advocacy.”