272 Qualtrics Testimonials

“Scaling a research function as we have means our ability to react and respond to customer preferences is unrivalled. This helps us drive better customer satisfaction and revenue across our brands, whilst uplifting our team’s capabilities.”

“Digital efficiency is key for helping companies scale quickly but it also diminishes the human connection that’s essential for successful service execution. Qualtrics improves both our efficiency and our human connection with customers. They’ve never been happier or more loyal. That makes us happy.”

“Thanks to Qualtrics, the progress has been remarkable. Senior leaders can now dedicate more time and value towards enhancing the employee experience that in turn delivers better experiences to our customers’ customers.”

"Creating and scaling exceptional employee experience in a high-growth company."

"With Qualtrics Experience Management, we’re able to close the loop with customers at every touchpoint. It’s like our customers are sitting next to us and telling us constantly how we’re doing."

"I showed my assistant how to use Qualtrics in just a few minutes and she was off and running. That would have taken months with ConfirmIt."

"Qualtrics enables us to tie our engagement results to key organizational metrics. It makes data more powerful, providing better insight into what is actually driving retention and engagement.”

"Powered by the speed and accuracy of the Qualtrics CustomerXM platform, Vietnam Airlines is able to capture customer insights, which serve as very important input for creating breakthrough customer experiences - characterized by Vietnam’s rich culture and identity - helping cement our position as one of the leading carriers in the region."

"Qualtrics significantly increased the volume of patient feedback we were capturing, as well as our ability to act on it."

"The Finder experience is a key differentiator for us, and partnering with Qualtrics ensures we stay one step ahead of the competition."

"Qualtrics unlocks insights creating lifelong customers."

"Qualtrics allows us to continually reinforce the link between employee and customer experience."

"As a mission-driven school, committed to students getting the best possible educational experience so that they can have a positive impact on the world, connecting to what our community is thinking and feeling is critical. The Qualtrics platform focuses on making meaning from data, fits our learning community perfectly and has helped us TURN INFORMATION INTO INSIGHT. Working with Qualtrics has made us better."

"Qualtrics enables me to conduct research efficiently, quickly, and inexpensively. Thanks to Qualtrics I have conducted over 100 research studies and have develop CUTTING-EDGE RESEARCH FINDINGS, which have been published in Harvard Business."

“As we strive to be even more customer obsessed, we're committed to being data-driven, running experiments, and rapidly prototyping and learning. We're partnering with Qualtrics to really accelerate that journey for us.”