272 Qualtrics Testimonials

“In ten months, with the help of Qualtrics, we have fielded over 75 short polls and long-form surveys to our Soundboard members, each one averaging approximately 2,000 completed surveys. The rich insights we have gathered from this valuable resource have provided a tremendous boost to our sales and marketing efforts.”

"Before this process, there was uncertainty around the state of talent. Now, we can provide REPORTING and RESULTS immediately."

"In just one year, Qualtrics has helped us to make huge improvements in customer satisfaction. Our NPS improvements are through the ceiling because now our customer service staff feel responsible for the customer's experience."

“Since implementing Qualtrics, Adelaide Festival Centre has been impressed with its flexibility and scope to help improve the experiences we deliver to our audiences.”

“Speed to insights has become even more critical during the pandemic. Qualtrics equips Australian Red Cross with insights to quickly synthesise and act on.”

“The increased value Qualtrics provides for us in engaging with our community and our own teams, along with its ease-of-use, makes it an integral part of our customer experience program."

"Qualtrics allows us to deliver an employee experience platform for the whole spectrum of government, from those experienced in data analytics and BI through to employees that need something accessible and useful."

"At Samsung, we make the most of studies. We test and validate everything. Qualtrics offers us a one-stop shop to centralise all data and questionnaires and allows us to standardise the entire study process. With 150 studies per year, this is precious."

"In 2 years we have built a culture of continuous listening and always-on feedback, with Qualtrics at the heart of it all."

"As a premium brand, customers expect us to deliver an exceptional experience every time they interact with our brand. By partnering with Qualtrics and using the XM Platform, we’ve been able to deliver breakthrough experiences across our in-store and online channels."

"We have 1 second to help in-store customers understand why we are better than our competition. That’s a lot of pressure so we need to get the experience right."

“Qualtrics provides Clarins with a modern platform, helping us capture insights, identify opportunities, and act in real time to continually improve the customer experience, both offline and online. Qualtrics was first launched in Clarins APAC in 2020, and has since been implemented in the EMEA region in April 2021.”

“To operate at the speed modern business demands and strengthen our position as a leading employer, Olam chose Qualtrics to enable us to reimagine how we equip our employees with the resources, services, and tools to support their work and development.“

“Qualtrics delivers real time customer feedback so we can improve the experience in a quicker and more cost effective way.”

"Qualtrics is helping us create a culture of action – we saw leader action jump 16% in six months. At an organisation level, it’s given us confidence that we are working on the right things and the insights are informing the future design of almost every people program - from performance, to leadership, to inclusion and belonging.”