283 Qualtrics Testimonials

“Qualtrics has given us the ability to tap into our customers. B2B customers are notorious for not only being extremely fickle and difficult to reach, but expensive to reach. With Qualtrics, we’re able to send our dealer customers focused and deliberate questions and have found they want to give us input. Response rate has increased and so has engagement with our brand. We net out positively because of Qualtrics.”

“Our clients are top Fortune 50 brands with exceptionally high standards. To get the right insights from our large population of digital moms, we had to become a powerful research company, as well as a media company. Our clients count on us to provide the real-time research that drives their product and advertising strategies.”

"Qualtrics helped us make the leap from collecting data to actually doing something with it."

“Since implementing Qualtrics, Adelaide Festival Centre has been impressed with its flexibility and scope to help improve the experiences we deliver to our audiences.”

“Speed to insights has become even more critical during the pandemic. Qualtrics equips Australian Red Cross with insights to quickly synthesise and act on.”

“The increased value Qualtrics provides for us in engaging with our community and our own teams, along with its ease-of-use, makes it an integral part of our customer experience program."

"Qualtrics allows us to deliver an employee experience platform for the whole spectrum of government, from those experienced in data analytics and BI through to employees that need something accessible and useful."

"At Samsung, we make the most of studies. We test and validate everything. Qualtrics offers us a one-stop shop to centralise all data and questionnaires and allows us to standardise the entire study process. With 150 studies per year, this is precious."

"In just one year, Qualtrics has helped us to make huge improvements in customer satisfaction. Our NPS improvements are through the ceiling because now our customer service staff feel responsible for the customer's experience."

"In 2 years we have built a culture of continuous listening and always-on feedback, with Qualtrics at the heart of it all."

"As a premium brand, customers expect us to deliver an exceptional experience every time they interact with our brand. By partnering with Qualtrics and using the XM Platform, we’ve been able to deliver breakthrough experiences across our in-store and online channels."

"We have 1 second to help in-store customers understand why we are better than our competition. That’s a lot of pressure so we need to get the experience right."

“Qualtrics provides Clarins with a modern platform, helping us capture insights, identify opportunities, and act in real time to continually improve the customer experience, both offline and online. Qualtrics was first launched in Clarins APAC in 2020, and has since been implemented in the EMEA region in April 2021.”

“To operate at the speed modern business demands and strengthen our position as a leading employer, Olam chose Qualtrics to enable us to reimagine how we equip our employees with the resources, services, and tools to support their work and development.“

“Qualtrics delivers real time customer feedback so we can improve the experience in a quicker and more cost effective way.”