"We used Qualtrics to get automated post-call surveys up and running in our Inforce Service area. Our VP Head of Inforce Service wasn’t familiar with Qualtrics, so he was skeptical about using it. However, we were able to gain his approval and confidence quickly. I attribute this to the flexibility …

“Whatever we can think of to do, we can do with Qualtrics Site Intercept. One afternoon, we put together a ‘weather sentiment’ survey to find out the effects of a cold snap on certain product categories. We set it up in three hours on a Friday afternoon and by Monday …

“With previous survey tools, we had to re-label variables and values in multiple steps along the way. Now I can set up everything in Qualtrics, download it, and it is ready to go when it gets into SPSS. Qualtrics gives me more time for reporting, which I can always use.”

"The speed, breadth, and agility of the Qualtrics Experience Management Platform helps Chobani deliver a great customer experience from start to finish."

"Our ambition is to be the best place to work in Australia. Listening to and acting on the feedback from our people is one of the key levers for us to evolve our people experience to realise this. Real-time feedback from our employee surveys in Qualtrics helps us do this.”

"Our goal is to find ways to drive productivity and efficiency. Qualtrics has helped us move from a support mindset to delivering long-term value to employees and the business."

"Just measuring to measure does not advance the cause. It’s really about how you use the data to change your organizational, operational or clinical policies to enhance the patient experience."

"Telehealth will remain a critical way of how healthcare is delivered in the future. Optimizing the telehealth experience is absolutely necessary."

"If you have the ability to amplify the voice of the patient, you cannot miss that opportunity."

"As a global health company, we have a heightened focus on employee wellbeing. We’ve leveraged the survey insights to inform us what matters most when it comes to the wellbeing of our employees, so they can be productive and creative and better cope with the stresses of COVID."

"Using Qualtrics we were able to create an incredible employee experience. If we were just basing our decision making on benchmarking and anecdotal feedback, we wouldn't have got it right."

"We have done several COVID19 projects, but this is by far the largest and most sophisticated effort. It has increased our capacity to monitor very large numbers of cases and contacts, and continue to do the best public health to contain the spread of the virus."

"Qualtrics allowed for easily accessible, real-time data regarding staffing allocation to various response needs across divisions."

"Our Qualtrics CX and EX solutions are the only way we can systematically reach out to all our staff and residents and know how they are doing. It’s allowed us to remain agile and make adjustments to our response and get real-time feedback."

"The Qualtrics solution not only served as a technology backbone to get our residents tested and prioritize public health, but also allowed us to start a new testing program for Fishers' businesses to help restart the economy."