“How do we engage this population to have them be a part of how we govern the city? And how do we determine what comes next for the city and its services and if we're doing a good job? Qualtrics became a critical component of how we touch and reach …

“We went from having a variety of survey tools across the organization to standardizing a single, enterprise platform. Now we can share best practices across groups and we’ve eliminated redundant survey work. We can also create reports in the blink of an eye.”

“We were looking for a market research technology provider that could help us obtain a competitive advantage and would allow us to get one step ahead of the technology curve in market and marketing research. Qualtrics allows us to take our market research to the next level with advanced reporting …

"Qualtrics is helping us create a culture of action – we saw leader action jump 16% in six months. At an organisation level, it’s given us confidence that we are working on the right things and the insights are informing the future design of almost every people program - from …

"The speed, breadth, and agility of the Qualtrics Experience Management Platform helps Chobani deliver a great customer experience from start to finish."

"Our ambition is to be the best place to work in Australia. Listening to and acting on the feedback from our people is one of the key levers for us to evolve our people experience to realise this. Real-time feedback from our employee surveys in Qualtrics helps us do this.”

"Our goal is to find ways to drive productivity and efficiency. Qualtrics has helped us move from a support mindset to delivering long-term value to employees and the business."

"Just measuring to measure does not advance the cause. It’s really about how you use the data to change your organizational, operational or clinical policies to enhance the patient experience."

"Telehealth will remain a critical way of how healthcare is delivered in the future. Optimizing the telehealth experience is absolutely necessary."

"If you have the ability to amplify the voice of the patient, you cannot miss that opportunity."

"As a global health company, we have a heightened focus on employee wellbeing. We’ve leveraged the survey insights to inform us what matters most when it comes to the wellbeing of our employees, so they can be productive and creative and better cope with the stresses of COVID."

"Using Qualtrics we were able to create an incredible employee experience. If we were just basing our decision making on benchmarking and anecdotal feedback, we wouldn't have got it right."

"We have done several COVID19 projects, but this is by far the largest and most sophisticated effort. It has increased our capacity to monitor very large numbers of cases and contacts, and continue to do the best public health to contain the spread of the virus."

"Qualtrics allowed for easily accessible, real-time data regarding staffing allocation to various response needs across divisions."

"Our Qualtrics CX and EX solutions are the only way we can systematically reach out to all our staff and residents and know how they are doing. It’s allowed us to remain agile and make adjustments to our response and get real-time feedback."