283 Qualtrics Testimonials

"Our company slogan is “Run by you”, and with Qualtrics we’re able to live out that brand promise in a meaningful way to continually drive up the customer experience."

“Qualtrics gives me total control of the survey process from the creation all the way through to publishing the results. In the past, I had to wait for someone in another department to make time to analyze the raw data. Sometimes that meant waiting several months. Now I can finish a report in a week.”

"We have done several COVID19 projects, but this is by far the largest and most sophisticated effort. It has increased our capacity to monitor very large numbers of cases and contacts, and continue to do the best public health to contain the spread of the virus."

"As we've grown, we've definitely had to find other ways to understand and deliver on what women need from Sweat. Qualtrics has helped us do that."

“We’re able to hone in resources and ensure that the content we surface is really delivering on her needs, her preferences—so that she is encouraged to stay with her fitness regimen.”

"It’s important that every candidate we interview has a positive experience, whether or not they get the job. These people are also our customers, or will talk to family and friends who are customers. They might even take a different role down the line. Qualtrics has enabled us to identify and enrich the experiences we deliver."

"As we invest more in our product, we want to ensure creators and fans are at the forefront of innovation. With Qualtrics, we can keep a pulse on what their needs are and where the industry is going next."

“In Japan and Korea subscription and memberships aren’t as ingrained as they are in the US. Do we need to invest more in those regions to shift those perceptions? With the tracker, we can make more informed decisions about these initiatives and share data with the right teams.”

“Our associates are weighed down in so many ways, including personal ways we likely know nothing about. We owe it to our people to do better. Getting their direct feedback helps us identify how we can have the greatest impact.”

"Our people are our greatest asset. They’re interacting with customers and keeping our stores open and stocked, making their voice invaluable. With our focus on associate feedback, we’ve created a culture of listening that helps us take real action to improve the employee experience."

"Conjoint analysis can be pretty complicated, but as with Qualtrics’ other products, the conjoint package was intuitive and really simplified things."

"Qualtrics enables us to see our customers more holistically — especially our largest customers, who are buying multiple solutions from us. Qualtrics is the engine behind a very successful CX and attrition enterprise program, and it’s also proving to be valuable at scale by providing a new level of insight into all accounts."

"Qualtrics helped us make the leap from collecting data to actually doing something with it."

"It’s amazing that in a 35 year old company customer experience has never really been part of the strategy. Until very recently, customers were not a priority."

"Our core business is listening to our guests - listen to what they want and act on it and you’ll deliver a better business, it’s that simple."