“But I’m not so sure it’s important to our customers anymore. What seems to be important to them is the level of service they receive and the level of attention they get.”

"It wasn’t as interactive. Yes, customers could text us 24/7, but they were really texting a third party who didn’t know what was happening on our lot."

"It’s gone from just this little widget that we were going to use to help get reviews to being integral to what we do and how we conduct ourselves."

"So he googled us, liked our reviews, messaged us, came in, bought, and left us a review—the cycle is complete!"

“Since reviews and messaging are now part of our culture, getting reviews is a happy experience We now strive, in every communication and interaction with our customers to be a five star culture.”

“My staff is reporting higher levels of efficiency by using Messaging Platform, because they are not getting on the phone and having long phone calls Now with Messaging Platform we are able to give the customers what they want, when they want, and do it very quickly.”

“[Podium] has radically changed how we're perceived online.”

"Podium is tied into our site link API. So after somebody rents a unit, about anywhere between 10 and 20 minutes later, they get a Podium review invite texted to them.”

"We made it through the depression, a world war, and we won’t let this virus stop us."

"The response time and communication from Podium has been exemplary. In a situation that is ever-evolving and things must be done quickly, it’s nice to have support that’s willing to hop right on it. That personal contact and relationship is invaluable when you can’t wait for digital, impersonal, and automated …

"We’ve been doing our best to get our teams on all of the inbound leads from Webchat as quickly as possible."

"Whether you’re at our Lehi location or anywhere else. We now work seamlessly together. Podium streamlines communication without having to make a phone call and drop everything you’re doing."

"The real shocker was how fast it happened when we installed Podium. It was instant. All of a sudden we were getting messages all day. It was a no-brainer."

"Our customers often have to make a special trip to come and see us. A lot of our business has to come from previous relationships and word-of-mouth."

"We bought a security system from a company here in the city. At the end of the service he asked if I would do a review for him on Google. He pulled out his phone and sent me a review invite. I was sold. I contacted Podium and pretty much …