170 Podium Testimonials

“Podium has given us another way—as a single location—to be a bigger player, to be like the big guys that have that capability of communicating with their customers.”

“Our customers love the convenience, and we love the fact that we’re able to stay open and keep serving our community.”

"Podium is money well spent. It gives us an easy way for our sales staff to ask for reviews and for customers to engage with us and leave feedback. We’re getting an excellent return on our investment."

“Reviews impact my buyer’s decisions That’s what I have seen, and that is what the data says. So I know if we have enough good reviews, people who are looking for carpet cleaners and run across my business will give us the nod.”

"If we care about the tenants, that means we care about our employees and Podium helps us set that standard.”

“There was no big effort in terms of getting more reviews. I mean, you can ask people, but most don’t post positive reviews organically.”

"People don’t go to the second page in Google; they’re not looking for you. You need to be at the top of the list.”

"30% of the people who come through our doors started their conversation with Couch Potatoes on our website through Webchat."

"We love the transparency and how it unifies our team."

"Podium helps bring customers back and keep them engaged."

"What really sets us apart are the experiences we're able to create."

“As somebody is now in your text inbox, that’s a very familiar friendly place So I think it helps you earn some trust with the customer because it’s not like they’re emailing with some nameless entity.”

“Our sales have increased. Our traffic has increased, and our customers aren’t shy to tell us it’s because of our reviews."

“Once I saw the bad review, I called her up right away I sent her a reimbursement check for a mattress topper she purchased to make the mattress softer. I also sent a technician out look at the box spring, which we are replacing for her. All of that effort paid off. She was so happy that she changed her one-star review to a five-star. Podium helped us do that. It helps us improve communication with literally each and every customer.”

“Honestly, I had no idea that we could text and see reports and so many other things. We originally bought Podium for the reviews, but it has been so much more than that and has changed the way that we do business.”