“All my staff needed to know was how to push the button to send an invitation, which requires minimal effort from them.”

"We were looking for SMS solutions so we could send our services to customers. At the same time, we were also looking to push reviews online."

“Changing software can be daunting, but Podium made it seamless. Since switching [from Weave] our team is happier and more productive. Our response times have shortened significantly, conversion rates have increased, and our reviews have exploded!"

"If we care about the tenants, that means we care about our employees and Podium helps us set that standard.”

“There was no big effort in terms of getting more reviews. I mean, you can ask people, but most don’t post positive reviews organically.”

"People don’t go to the second page in Google; they’re not looking for you. You need to be at the top of the list.”

"30% of the people who come through our doors started their conversation with Couch Potatoes on our website through Webchat."

"We love the transparency and how it unifies our team."

"Podium helps bring customers back and keep them engaged."

"What really sets us apart are the experiences we're able to create."

“As somebody is now in your text inbox, that’s a very familiar friendly place So I think it helps you earn some trust with the customer because it’s not like they’re emailing with some nameless entity.”

“Our sales have increased. Our traffic has increased, and our customers aren’t shy to tell us it’s because of our reviews."

“Once I saw the bad review, I called her up right away I sent her a reimbursement check for a mattress topper she purchased to make the mattress softer. I also sent a technician out look at the box spring, which we are replacing for her. All of that effort …

“Honestly, I had no idea that we could text and see reports and so many other things. We originally bought Podium for the reviews, but it has been so much more than that and has changed the way that we do business.”

“We really set out to get a toehold into a positive rating, and we did that very quickly From there, we tried to achieve some level of gravitas so that we were not just showing that we were good, but far outpacing what competitors we have in the marketplace. And …