173 Podium Testimonials

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  • "Podium is money well spent. It gives us an easy way for our sales staff to ask for reviews and for customers to engage with us and leave feedback. We’re getting an excellent return on our investment."

  • "The bottom line is that we can just streamline things a lot better with Podium, The value that Podium Phones has brought to us has been time savings and profitability. It’s made those two things easier because we can streamline phone calls and texting all together.”

  • “Podium has been the best tool for us during these difficult times. It has helped us to better utilize curbside pickup by making ordering and paying convenient through texting. It has provided us with a way to sell hot tubs virtually and get a down payment! We absolutely recommend it …

  • “When you do use current technology, the customer knows that you’re up-to-date If you’re up-to-date with communication, you’re up-to-date when it comes to fixing their cars. When they see that we are tech-savvy, they like that, because they know that we’re on the ball and can do things in a …

  • “We were looking to elevate our online presence, and wanted to make sure we were appearing when people were in need. We also wanted patients to understand that they have an option.”

  • “He was telling me that for a Google search there are different factors that play into it. You know it’s just not the highest rating.”

  • “We have found that if you preface the invitation by walking them through the process and asking them to leave a five-star review and a few comments, it increases your chances to secure a review.”

  • “I knew there had to be a way to get more of a response.”

  • “Podium has delivered month after month, year after year, and led the growth from the digital channel.”

  • “It’s really important that we’re constantly improving our reviews.”

  • “Our Google ratings just—they sucked—to say it frankly. It was really terrible.”

  • "It’s so much easier. As part of our morning routine, we log into all our partner websites. Every time there’s an alert, the first person that responds to it takes it. We have a team of approximately 15 people that route incoming conversations.”

  • “Podium gives our customers a lot of options So if a customer doesn’t have a Google account, you can send them to your Facebook site, and if they don’t have Facebook you can send them to the Better Business Bureau, which is fantastic.”

  • “I also have customers that will respond through the Messaging Platform after leaving a review and put in a request for other services. So, it has been a great means of communication, and it’s also an opportunity for me to thank customers for the feedback that they’re leaving for us.”

  • "Everybody has the power of a computer in their hand now, and that’s where the power lies I don’t care if it’s a teenager, or my 82-year-old grandmother, everybody is getting to the point where they’d rather text from a phone rather than have these lengthy phone calls or fill …