“People are texters. They don’t want to make a phone call and sit through a menu. The text box is where they want to go and get an answer to their question. Podium enables us to meet residents where they are and respond to them through their phones.”
“Our sales have increased. Our traffic has increased, and our customers aren’t shy to tell us it’s because of our reviews."
“We have been in business for 36 years because of our customer service Podium has really shown us that we had a huge gap in the opportunity to receive online reviews. We have so many fans out there, but we just weren’t inviting them to review us. Podium gave us the venue to do that. Now that we are, we’re just seeing tremendous results.”
“We’ve still gotten a few 1-star reviews, but we’ve gotten so many four and five star reviews that the one-star reviews don’t affect us like they used to.”
“I know that we would not be where we are today on our Google pages or on any other respective review pages if we did not have this partnership with Podium."
“Podium is a great product We’re big believers in it. We frequently get approached by other dealers who looked us up and see how good our online reputation is and how many reviews we have. It does have an impact. People notice it.”
"Podium is money well spent. It gives us an easy way for our sales staff to ask for reviews and for customers to engage with us and leave feedback. We’re getting an excellent return on our investment."
“Podium is such a powerful tool. It has made it very easy for us to collect reviews on Google. The minute you start adding more steps, the less reviews you’re going to receive, and Podium is so easy – both for our staff and our customers.”
"We’re able to send photos It just has a lot more communication you’re able to do.”
"We were looking for SMS solutions so we could send our services to customers. At the same time, we were also looking to push reviews online."
"We were looking for kind of a one-stop shop for all of the online services we needed.”
“We’re extremely happy with Podium and everything, it’s helped us accomplish Podium has done everything they said it would do for our business.”
“We didn’t have any way to try to push people to leave reviews. So in a lot of cases, the only ones on there were bad and we didn’t have many at all."
“It seemed pretty seamless and a nice transition to all 29 stores."
"Having a good online reputation with plenty of reviews greatly increases the effectiveness of any advertising."
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