“I didn’t have a strong customer base. I had successes here and there, but it wasn’t until months later when I started recognizing familiar faces and building a more consistent clientele.”
"Podium has been a really positive experience for us. I would absolutely recommend it to any other furniture store.”
“I know that we would not be where we are today on our Google pages or on any other respective review pages if we did not have this partnership with Podium."
“We’ve still gotten a few 1-star reviews, but we’ve gotten so many four and five star reviews that the one-star reviews don’t affect us like they used to.”
“Podium is a great product We’re big believers in it. We frequently get approached by other dealers who looked us up and see how good our online reputation is and how many reviews we have. It does have an impact. People notice it.”
"Podium is money well spent. It gives us an easy way for our sales staff to ask for reviews and for customers to engage with us and leave feedback. We’re getting an excellent return on our investment."
“Podium is such a powerful tool. It has made it very easy for us to collect reviews on Google. The minute you start adding more steps, the less reviews you’re going to receive, and Podium is so easy – both for our staff and our customers.”
"We’re able to send photos It just has a lot more communication you’re able to do.”
"We were looking for SMS solutions so we could send our services to customers. At the same time, we were also looking to push reviews online."
"We were looking for kind of a one-stop shop for all of the online services we needed.”
“We’re extremely happy with Podium and everything, it’s helped us accomplish Podium has done everything they said it would do for our business.”
“We didn’t have any way to try to push people to leave reviews. So in a lot of cases, the only ones on there were bad and we didn’t have many at all."
“It seemed pretty seamless and a nice transition to all 29 stores."
"Having a good online reputation with plenty of reviews greatly increases the effectiveness of any advertising."
“Messaging Platform has been nice for us because not everyone has a Google or Facebook account, so they can just text us back with feedback Even if that feedback isn’t a review it lets us know they had a good experience and helps us build a better relationship with them.”