"Since we found out about Podium, we have fallen in love with it. It’s super convenient for our patients, which we love, but also for our team members."
"Podium Webchat has worked out really great for us. If someone messages us between 9 p.m. and 7 a.m., they’re told that we’re not available 24/7 but that we’ll get back to them as soon as we open. We don’t lose them like we did previously."
“Changing software can be daunting, but Podium made it seamless. Since switching [from Weave] our team is happier and more productive. Our response times have shortened significantly, conversion rates have increased, and our reviews have exploded!"
“We’re only at the baseline and Podium is still providing value for us.”
“It’s obvious that people are going online to find out if businesses have good reviews before coming to them.”
“Podium has really changed the mindset of our salespeople."
“Within about 20 seconds we can get a review invite out to them. It couldn’t be simpler.”
“The team worked tirelessly to help create a seamless experience for our customers.”
“The nice thing about Podium is the fact that it’s giving a voice to all of our happy customers and not the small fraction of unhappy customers that leave reviews.”
“Podium had so much potential for success because the program guided our customers through the process of leaving a review, making it much simpler."
“All my staff needed to know was how to push the button to send an invitation, which requires minimal effort from them.”
“It was really hard to get customers to go from agreeing to leave a review to actually having them follow through."
“I love how you can see how many reviews you have by site and what your rankings are all in one place.”
“We looked at other online review management tools, but no other tool had the dashboard or interface like the one Podium has. It’s intuitive, and it makes the process of requesting a review very simple, which means anyone on our staff can use it with minimal training.”
"Podium is driving new traffic to our door and increasing our profit from new customers."