"Podium is really easy for our staff to use. It’s easy to figure out who has seen the patient’s text, who is assigned to the text, what needs to be done, and if the task’s been completed or the patient’s been helped. It’s very user-friendly. And it’s easy for someone to pick up in the middle of the conversation and finish it. Our staff members are using it more than they did the last system. And because they’re using it more, patients are getting a faster response."
"Podium has been extremely helpful in terms of managing all of our channels across the board. Before I’d have to log in to Trip Advisor, Google, Facebook, and more. Now it’s all in one place and easy."
“It's going to get you more customers. It's going get to you more employees. It's going to get you more revenue, more leads, everything.”
“We’re only at the baseline and Podium is still providing value for us.”
“It’s obvious that people are going online to find out if businesses have good reviews before coming to them.”
“Podium has really changed the mindset of our salespeople."
“Within about 20 seconds we can get a review invite out to them. It couldn’t be simpler.”
“The team worked tirelessly to help create a seamless experience for our customers.”
“The nice thing about Podium is the fact that it’s giving a voice to all of our happy customers and not the small fraction of unhappy customers that leave reviews.”
“Podium had so much potential for success because the program guided our customers through the process of leaving a review, making it much simpler."
“All my staff needed to know was how to push the button to send an invitation, which requires minimal effort from them.”
“It was really hard to get customers to go from agreeing to leave a review to actually having them follow through."
“I love how you can see how many reviews you have by site and what your rankings are all in one place.”
“We looked at other online review management tools, but no other tool had the dashboard or interface like the one Podium has. It’s intuitive, and it makes the process of requesting a review very simple, which means anyone on our staff can use it with minimal training.”
"Podium is driving new traffic to our door and increasing our profit from new customers."