“Our Google ratings just—they sucked—to say it frankly. It was really terrible.”

“Once I saw the bad review, I called her up right away I sent her a reimbursement check for a mattress topper she purchased to make the mattress softer. I also sent a technician out look at the box spring, which we are replacing for her. All of that effort …

"I started by making a bunch of templates within the Messaging Platform for my team to use. Then as soon as we have a new or potential customer in our database, we can just shoot them a text so easily. I use the Messaging Platform to promote deals and cross-sell. …

“We’re only at the baseline and Podium is still providing value for us.”

“It’s obvious that people are going online to find out if businesses have good reviews before coming to them.”

“Podium has really changed the mindset of our salespeople."

“Within about 20 seconds we can get a review invite out to them. It couldn’t be simpler.”

“The team worked tirelessly to help create a seamless experience for our customers.”

“The nice thing about Podium is the fact that it’s giving a voice to all of our happy customers and not the small fraction of unhappy customers that leave reviews.”

“Podium had so much potential for success because the program guided our customers through the process of leaving a review, making it much simpler."

“All my staff needed to know was how to push the button to send an invitation, which requires minimal effort from them.”

“It was really hard to get customers to go from agreeing to leave a review to actually having them follow through."

“I love how you can see how many reviews you have by site and what your rankings are all in one place.”

“We looked at other online review management tools, but no other tool had the dashboard or interface like the one Podium has. It’s intuitive, and it makes the process of requesting a review very simple, which means anyone on our staff can use it with minimal training.”

"Podium is driving new traffic to our door and increasing our profit from new customers."