173 Podium Testimonials

Industry
Company Size
15 per page
  • 15
Reset
  • “We had a customer that gave us a less-than-six score because they felt lied to about a mattress. So we reached out, resolved the issue, and they came back and bought $15,000 worth of furniture.”

  • “We have found that if you preface the invitation by walking them through the process and asking them to leave a five-star review and a few comments, it increases your chances to secure a review.”

  • “Reviews impact my buyer’s decisions That’s what I have seen, and that is what the data says. So I know if we have enough good reviews, people who are looking for carpet cleaners and run across my business will give us the nod.”

  • “We’re only at the baseline and Podium is still providing value for us.”

  • “It’s obvious that people are going online to find out if businesses have good reviews before coming to them.”

  • “Podium has really changed the mindset of our salespeople."

  • “Within about 20 seconds we can get a review invite out to them. It couldn’t be simpler.”

  • “The team worked tirelessly to help create a seamless experience for our customers.”

  • “The nice thing about Podium is the fact that it’s giving a voice to all of our happy customers and not the small fraction of unhappy customers that leave reviews.”

  • “Podium had so much potential for success because the program guided our customers through the process of leaving a review, making it much simpler."

  • “All my staff needed to know was how to push the button to send an invitation, which requires minimal effort from them.”

  • “It was really hard to get customers to go from agreeing to leave a review to actually having them follow through."

  • “I love how you can see how many reviews you have by site and what your rankings are all in one place.”

  • “We looked at other online review management tools, but no other tool had the dashboard or interface like the one Podium has. It’s intuitive, and it makes the process of requesting a review very simple, which means anyone on our staff can use it with minimal training.”

  • "Podium is driving new traffic to our door and increasing our profit from new customers."