“I also have customers that will respond through the Messaging Platform after leaving a review and put in a request for other services. So, it has been a great means of communication, and it’s also an opportunity for me to thank customers for the feedback that they’re leaving for us.”
“The whole office believes in Podium. Your customers are your best testimonial for getting business, and your staff is your best testimonial that you chose the right product. I can’t imagine the office without Podium now. I think that’s a huge testament of how important it is to the agency.”
"I think when we first started, I had about 300 Google reviews, and now I’m pushing 1,000. I have one place to work all my reputation stuff."
“We’re only at the baseline and Podium is still providing value for us.”
“It’s obvious that people are going online to find out if businesses have good reviews before coming to them.”
“Podium has really changed the mindset of our salespeople."
“Within about 20 seconds we can get a review invite out to them. It couldn’t be simpler.”
“The team worked tirelessly to help create a seamless experience for our customers.”
“The nice thing about Podium is the fact that it’s giving a voice to all of our happy customers and not the small fraction of unhappy customers that leave reviews.”
“Podium had so much potential for success because the program guided our customers through the process of leaving a review, making it much simpler."
“All my staff needed to know was how to push the button to send an invitation, which requires minimal effort from them.”
“It was really hard to get customers to go from agreeing to leave a review to actually having them follow through."
“I love how you can see how many reviews you have by site and what your rankings are all in one place.”
“We looked at other online review management tools, but no other tool had the dashboard or interface like the one Podium has. It’s intuitive, and it makes the process of requesting a review very simple, which means anyone on our staff can use it with minimal training.”
"Podium is driving new traffic to our door and increasing our profit from new customers."
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