170 Podium Testimonials

“Podium AI has 2x’d our lead response and lead closing rates.”

"Thanks to the convenience of Webchat, Podium quickly became a standard part of the customer journey at Riddle’s Jewelry. To just simply send a message to the customer, it makes things so much simpler. We use it for letting our customers know when repairs, special orders, and cleaning checks are done. But it does more than just save time, it also helps them increase sales."

“I love how you can see how many reviews you have by site and what your rankings are all in one place.”

“We’re only at the baseline and Podium is still providing value for us.”

“It’s obvious that people are going online to find out if businesses have good reviews before coming to them.”

“Podium has really changed the mindset of our salespeople."

“Within about 20 seconds we can get a review invite out to them. It couldn’t be simpler.”

“The team worked tirelessly to help create a seamless experience for our customers.”

“The nice thing about Podium is the fact that it’s giving a voice to all of our happy customers and not the small fraction of unhappy customers that leave reviews.”

“Podium had so much potential for success because the program guided our customers through the process of leaving a review, making it much simpler."

“All my staff needed to know was how to push the button to send an invitation, which requires minimal effort from them.”

“It was really hard to get customers to go from agreeing to leave a review to actually having them follow through."

“We looked at other online review management tools, but no other tool had the dashboard or interface like the one Podium has. It’s intuitive, and it makes the process of requesting a review very simple, which means anyone on our staff can use it with minimal training.”

"Podium is driving new traffic to our door and increasing our profit from new customers."

“We’ve still gotten a few 1-star reviews, but we’ve gotten so many four and five star reviews that the one-star reviews don’t affect us like they used to.”