170 Podium Testimonials

"Some conversations are hard to have over text. There can be a lot of back and forth. We want to provide an opportunity to have deeper conversations remotely."

“It saves us a lot of headaches, and hours of time every day. Customers love it, and literally yesterday, I got a large payment on a project via text-to-pay. It’s super seamless because, whether they’re in the store and they’re touching the card, or whether they’re on the phone, giving you the number or text-to-pay, just various people feel different comfort levels.”

“Podium has given us another way—as a single location—to be a bigger player, to be like the big guys that have that capability of communicating with their customers.”

"Customers don’t expect an independent bicycle retailer with one location to have these powerful tools available."

"We evaluated several other vendors—some who were priced lower—but we chose Podium because it was clear Podium paid attention to our business and would be a partner with us."

"There's a pervasive feeling in America that small business can't win. But when you adopt the right technology, it can be a great equalizer."

“Podium is so integrated into our day-to-day business.”

"We realized that we had not been focusing enough on our reviews prior to Podium.”

“Listen, if your agency isn’t making you $20,000 in two days on a basic text campaign, you need to look at Podium.”

“But I’m not so sure it’s important to our customers anymore. What seems to be important to them is the level of service they receive and the level of attention they get.”

“Typically we’ve jumped on [new Podium products] as soon as they’ve become available.”

“[Podium] allows you to text that customer and try to resolve the situation.”

“We, too, are very concerned about the public and the safety of our team members, and because of that, we’ve put in place a curbside pickup to provide peace of mind to our pet families.”

“We get on the phone, talk them through their pet’s exam, and never perform any services without their consent. It has been working out great.”

“Our customers love the convenience, and we love the fact that we’re able to stay open and keep serving our community.”