170 Podium Testimonials

"Podium has been extremely helpful in terms of managing all of our channels across the board. Before I’d have to log in to Trip Advisor, Google, Facebook, and more. Now it’s all in one place and easy."

“It is very clear how important customer experience is to the success of our business. Our dealers’ ability to connect with customers should drive strong online reputation scores and provide a better homeowner experience. Now that thousands of our elite dealer partners are operating their businesses with Podium, they are delivering a higher quality customer experience to homeowners. Podium is helping Trane Technologies deliver a differentiated experience which has translated into meaningful growth of our business.”

“There was no big effort in terms of getting more reviews. I mean, you can ask people, but most don’t post positive reviews organically.”

"There's a pervasive feeling in America that small business can't win. But when you adopt the right technology, it can be a great equalizer."

“Podium is so integrated into our day-to-day business.”

"We realized that we had not been focusing enough on our reviews prior to Podium.”

“Listen, if your agency isn’t making you $20,000 in two days on a basic text campaign, you need to look at Podium.”

“But I’m not so sure it’s important to our customers anymore. What seems to be important to them is the level of service they receive and the level of attention they get.”

“Typically we’ve jumped on [new Podium products] as soon as they’ve become available.”

“[Podium] allows you to text that customer and try to resolve the situation.”

“We, too, are very concerned about the public and the safety of our team members, and because of that, we’ve put in place a curbside pickup to provide peace of mind to our pet families.”

“We get on the phone, talk them through their pet’s exam, and never perform any services without their consent. It has been working out great.”

“Our customers love the convenience, and we love the fact that we’re able to stay open and keep serving our community.”

“We understand that this is a difficult time for so many people, and we’re working hard to help families gain access to testing and remote pre-screenings."

“I took a picture of our restaurant- it was empty. I just said ‘hey, this is what’s going on right now. Last week was our worst week ever and nobody expected this, but it came.”