"In my judgment, Podium was the best tool we came across. It certainly was cost-effective, but it was also process-effective, which was very important to me because I’m a process-driven person."
“Honestly, I had no idea that we could text and see reports and so many other things. We originally bought Podium for the reviews, but it has been so much more than that and has changed the way that we do business.”
“We really set out to get a toehold into a positive rating, and we did that very quickly From there, we tried to achieve some level of gravitas so that we were not just showing that we were good, but far outpacing what competitors we have in the marketplace. And we’ve managed to do that as well. It’s worth every dime I’m paying for it. I know other people who probably should be using it that won’t, and that actually gives me a competitive advantage.”
"There's a pervasive feeling in America that small business can't win. But when you adopt the right technology, it can be a great equalizer."
“Podium is so integrated into our day-to-day business.”
"We realized that we had not been focusing enough on our reviews prior to Podium.”
“Listen, if your agency isn’t making you $20,000 in two days on a basic text campaign, you need to look at Podium.”
“But I’m not so sure it’s important to our customers anymore. What seems to be important to them is the level of service they receive and the level of attention they get.”
“Typically we’ve jumped on [new Podium products] as soon as they’ve become available.”
“[Podium] allows you to text that customer and try to resolve the situation.”
“We, too, are very concerned about the public and the safety of our team members, and because of that, we’ve put in place a curbside pickup to provide peace of mind to our pet families.”
“We get on the phone, talk them through their pet’s exam, and never perform any services without their consent. It has been working out great.”
“Our customers love the convenience, and we love the fact that we’re able to stay open and keep serving our community.”
“We understand that this is a difficult time for so many people, and we’re working hard to help families gain access to testing and remote pre-screenings."
“I took a picture of our restaurant- it was empty. I just said ‘hey, this is what’s going on right now. Last week was our worst week ever and nobody expected this, but it came.”