170 Podium Testimonials

“It saves us a lot of headaches, and hours of time every day. Customers love it, and literally yesterday, I got a large payment on a project via text-to-pay. It’s super seamless because, whether they’re in the store and they’re touching the card, or whether they’re on the phone, giving you the number or text-to-pay, just various people feel different comfort levels.”

"Since we found out about Podium, we have fallen in love with it. It’s super convenient for our patients, which we love, but also for our team members."

“When you do use current technology, the customer knows that you’re up-to-date If you’re up-to-date with communication, you’re up-to-date when it comes to fixing their cars. When they see that we are tech-savvy, they like that, because they know that we’re on the ball and can do things in a modern way.”

“We understand that this is a difficult time for so many people, and we’re working hard to help families gain access to testing and remote pre-screenings."

“I took a picture of our restaurant- it was empty. I just said ‘hey, this is what’s going on right now. Last week was our worst week ever and nobody expected this, but it came.”

“Podium has been the best tool for us during these difficult times. It has helped us to better utilize curbside pickup by making ordering and paying convenient through texting. It has provided us with a way to sell hot tubs virtually and get a down payment! We absolutely recommend it and love it!”

“We had a customer contact us very upset; while one of our employee’s was vacuuming her car, during the oil change service, one of the doors of the vehicle didn’t get closed all of the way. Because she had an easy way to contact us through Podium, we were able to salvage that relationship and fix the problem. She’s was like ‘I wasn’t going to come back, but because you responded so quickly, I’ll be your customer for life now."

“I didn’t have a strong customer base. I had successes here and there, but it wasn’t until months later when I started recognizing familiar faces and building a more consistent clientele.”

"I’ve tried to do [reputation management] myself. It’s horrible. You can’t keep up because there are all these different places that somebody can leave a bad review, and then clients get frustrated. [Podium] is easy and I trust the process.”

“Now that we’re using Podium, we’re able to effectively communicate with our customers in a way that’s personal and saves the company and our customer time. We couldn’t do what we do without Podium.”

"Thanks to Podium Payments, our average time to payment this month is just 24 minutes! More importantly, it has helped the payment experience feel safe and effortless for our customers."

"Podium has brought incredible value to our clients and exceeds in terms of value, delivery of leads, integration options, and higher rankings. The platform is convenient and easy to use for both customers and clients.”

“The combination of higher demand and less staff made it so we weren’t able to answer every single phone call. Sending text messages is much faster than getting on the phone with every single person that wants to chat.”

“Podium is the platform that allows me to not only see reviews quickly, but it allows me to respond to reviews."

“Podium has given us another way—as a single location—to be a bigger player, to be like the big guys that have that capability of communicating with their customers.”