"Podium Webchat has worked out really great for us. If someone messages us between 9 p.m. and 7 a.m., they’re told that we’re not available 24/7 but that we’ll get back to them as soon as we open. We don’t lose them like we did previously."

“There was no big effort in terms of getting more reviews. I mean, you can ask people, but most don’t post positive reviews organically.”

“Before it was a phone call and only a few voicemails. That process turned into multiple weeks. Now with Podium Inbox and Podium Payments, we can sell season tickets in just five minutes.”

“Podium has been the best tool for us during these difficult times. It has helped us to better utilize curbside pickup by making ordering and paying convenient through texting. It has provided us with a way to sell hot tubs virtually and get a down payment! We absolutely recommend it …

“We had a customer contact us very upset; while one of our employee’s was vacuuming her car, during the oil change service, one of the doors of the vehicle didn’t get closed all of the way. Because she had an easy way to contact us through Podium, we were able …

“I didn’t have a strong customer base. I had successes here and there, but it wasn’t until months later when I started recognizing familiar faces and building a more consistent clientele.”

"I’ve tried to do [reputation management] myself. It’s horrible. You can’t keep up because there are all these different places that somebody can leave a bad review, and then clients get frustrated. [Podium] is easy and I trust the process.”

“Now that we’re using Podium, we’re able to effectively communicate with our customers in a way that’s personal and saves the company and our customer time. We couldn’t do what we do without Podium.”

"Thanks to Podium Payments, our average time to payment this month is just 24 minutes! More importantly, it has helped the payment experience feel safe and effortless for our customers."

"Podium has brought incredible value to our clients and exceeds in terms of value, delivery of leads, integration options, and higher rankings. The platform is convenient and easy to use for both customers and clients.”

“The combination of higher demand and less staff made it so we weren’t able to answer every single phone call. Sending text messages is much faster than getting on the phone with every single person that wants to chat.”

“Podium is the platform that allows me to not only see reviews quickly, but it allows me to respond to reviews."

“Podium has given us another way—as a single location—to be a bigger player, to be like the big guys that have that capability of communicating with their customers.”

“The whole office believes in Podium. Your customers are your best testimonial for getting business, and your staff is your best testimonial that you chose the right product. I can’t imagine the office without Podium now. I think that’s a huge testament of how important it is to the agency.”

“Podium has pushed us at least five years into the future. I would never go back to another platform because of how successful Podium has been. Podium has modernized our operations, enhanced our customer satisfaction, and allowed us to build loyalty with the customer.”