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"We want to provide our customers with an exceptional customer experience no matter which channel they choose or where in the world they live. Oracle Service Cloud enables us to capture the data we need to create a 360-degree view of each customer, while also reducing operational and maintenance costs."
"When we began this project, we evaluated several offerings, but chose Oracle Service Cloud, which enabled us to bring our marketing and customer-service operations to the next level by integrating social and mobile capabilities, which was key for our business needs."
Salesforce is the Customer Success Platform. Salesforce pioneered a new technology model with them cloud platform, a new pay-as-you-go business model focused on customer success, and a new integrated corporate …
Zendesk is a service-first CRM company that builds software designed to improve customer relationships and provide the best customer experience. The Zendesk Support Suite allows your business to have natural …
8x8, Inc. is a leading provider of cloud phone, meeting, collaboration and contact center solutions with over a million business users worldwide. 8x8 helps enterprises engage at the speed of …
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