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  • 4.8 / 5.0 (1703)
    19+ References
  • 4.7 / 5.0 (4279)
    Verified193+ References
  • 4.7 / 5.0 (2018)
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OneDesk Case Studies

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  • Reference Rating
    4.7 / 5.0
    Customer References19 total
    About

    Alcea Technologies is a Software Development company located in Ottawa, ON. Alcea is dedicated to offering world-class software products and services to their global clientele with customer service that is second to none. They will cultivate relationships with their clientele in an efficient and positive manner so they can mutually meet their objectives.

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    4.7 / 5.0
    Customer References193 total
    About

    Freshdesk is the fastest growing customer support software (SaaS) in the market. The product was made commercially available in June 2011 and in less than two and a half years, it is used by 10,000 customers in 118 countries. Freshdesk allows companies to provide multichannel support via phone, email, chat, website, Twitter and from within Facebook and mobile apps.

  • Reference Rating
    4.7 / 5.0
    Customer References9 total
    About

    Vision Helpdesk is the only web-based helpdesk software that allows you to manage support for multiple companies at one place. With single front-end and each company having its own client portal, it is a true satellite helpdesk.

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