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OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform. With OneDesk, you get power and customizability that is typically found only in expensive enterprise software. OneDesk provides you with innovative tools and customizability options without making you pay enterprise-level costs.
“OneDesk has definitely improved our productivity. The amount of cases we’re able to handle and manage well has been very apparent. It’s definitely helped us to organize, maintain, and reach …
“We looked at least at 30 pieces of software, everything from simple online gantt charts to sharepoint systems to full-blown waterfall giant implementation projects. The one that suited us the …
“The ability to integrate it so seamlessly and also the ability to customize it was one of the early driving factors in making the decision to go with OneDesk.”
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